Senior Director of Human Resources & People Operations

The Senior Director of Human Resources position is a strategic leader role that provides direction and vision to Talent/Culture Management, Employee & Labor Relations, Civil Services, Public Records, Parking, and Risk Management. Their role enables Spokane County to implement innovative organizational strategies, programs, and systems to attract, develop, engage, and retain a highly competent workforce while maintaining a safe work environment which is able to meet the demands of Spokane County and its constituents.

This position is responsible for complex strategic, administrative, technical and professional work involved in directing, managing, supervising, and planning activities throughout the organization and services provided by departments which directly support employee engagement and retention. Responsible for providing leadership and guidance to the Senior Leadership Team, Spokane County departments, Elected Officials, outside agencies and the general public. Accountable for providing leadership and guidance to the professional and technical staff of the Human Resources Department as well as employee engagement focused departments in the administration, development, and delivery of comprehensive personnel, safety, compliance and related programs.

Work is performed with considerable latitude for independent initiative and judgment under the administrative direction of the BOCC or designee.

• Functions as a strategic business advisor to the BOCC, the Chief Executive Officer, elected and appointed officials on key personnel, labor relations, and management issues/actions/problems, risk mitigation, public records requests, recruiting and safety management; and provides sound and expert advice as to proper procedure, possible options and/or solutions.

• Provides expert guidance to other departments, the general public, and/or outside agencies; represent the Human Resources to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach; act as representative on committees, interagency task forces, special projects, and other community outreach activities; respond and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions.

• Supervises and directs the fiscal, personnel and other administrative functions of the departments directly related to the recruiting, engagement, retention, safety and compliance departments.

• Provides leadership, strategic direction and guidance to staff; advise on the more complex and sensitive concerns and issues.

• Models proactive, creative, strategic leadership utilizing a team approach.

• Ensures effective sharing of information and collaboration throughout the department.

• Leads and ensures the development and implementation of Department’s goals, objectives and metrics directly support strategic initiatives established by the Senior Leadership Team, Elected Officials and Department leadership.

• Identifies opportunities for improvement, including ongoing review of policies, procedures, service delivery and performance; reviews with appropriate staff; and develops and implements operational and systems improvements to enhance effectiveness and efficiency which directly impact all Spokane County employees.

• Evaluates human capital plan and forecasts staffing needs and operational efficiencies.

• Prepares periodic reports to the Board of County Commissioners regarding departmental operations and programs.

• Selects, trains, motivates and evaluates employees; facilitates professional development opportunities and activities for staff; works with employees to correct deficiencies; and implements discipline and termination procedures as necessary.

• Oversees, manages and participates in the development, preparation and administration of the departmental budget(s); identifies resource needs; directs the forecasting of future costs; controls and monitors expenses; and ensures fiscal responsibility and implements budgetary adjustments as necessary. Develop justifications for budgetary recommendations and/or adjustments; participate in forecasting additional funds for staffing and resources; identify, obtain, and manage funding from grants and community partners;
  
  participate in the interpretation, negotiation, management, and enforcement of contracts; coordinate the finalization of budgets to ensure the timely submission of the department budget.

• Develops, implements, administers and monitors departmental and County-wide personnel policies/procedures relative to human resource functions and operations; and directs policy execution, and evaluates effectiveness.

• Advises Department Heads and Elected Officials throughout the County on the development of organizational changes impacting personnel issues, organizational development, staffing and work processes.

• Directs the employee benefit program including medical/dental negotiations and…