Property Manager-Multi Family Housing

The Opportunity

Are you a seasoned property management professional with a track record of driving operational excellence and financial success? Positive Investments, Inc. is seeking a Property Manager to take on core responsibilities for a portfolio of properties in the Spokane, WA area.

In this pivotal role, you will be directly responsible for the property's financial performance, reputation, and customer satisfaction. We are looking for a leader who can enhance cash flow while fostering a positive environment for both residents and staff.

• Operational Excellence: Oversee all day-to-day operations, including daily site inspections to ensure our standards for curb appeal and cleanliness are always met.

• Financial Management: Drive revenue by meeting occupancy goals, managing delinquency, and processing security deposit refunds and invoice coding with precision.

• Team Leadership: Lead, hire, and train a high-performing on-site team, providing regular coaching and performance evaluations to ensure company policies are followed effectively.

• Resident Relations: Act as the primary point of contact for resident disputes, renewals, and maintenance resolutions, ensuring a professional and prompt response to all concerns.

• Strategic Marketing: Implement comprehensive marketing plans—from signage and banners to resident retention programs—to stay ahead of market competitors.

• Compliance & Risk: Manage property liabilities, represent the property in legal proceedings, and ensure every leasing decision complies with Fair Housing and non-discrimination laws.

• Maintenance Oversight: Partner with the maintenance team to manage preventative schedules, vendor contracts, and safety inventories.

• Experience: A minimum of 3 years of experience as a Property Manager or in a related trade.

• Education: High school diploma or GED required.

• Technical Proficiency: Professional experience with Yardi Property Management Software and Microsoft Office (Word, Excel, Outlook).

• Communication: Exceptional written and oral communication skills in English, with a strong focus on high-level customer service.

• Analytical
  
  Skills:
  
  Basic mathematical proficiency and the ability to analyze market surveys and financial data.

• Adaptability: The flexibility to adapt quickly to changing business needs and proprietary software.

• Physical Capability: Comfort with standing or walking for extended periods and the ability to lift up to 25 lbs.

Positive Investments, Inc. offers a professional workplace where results-oriented leaders can thrive. We value collaborative working relationships and are committed to maintaining a positive, professional image in the communities we serve.