Funeral Service Manager

Overview

Our organization provides cremation and funeral services. The Services Manager is responsible for delivering the highest quality service to clients and their families while managing day-to-day operations and stimulating business growth. The role leads team members to deliver exceptional customer service and builds community relations to expand the location’s business.

• Provide the highest quality services and products to families.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve annual financial and marketing goals.
• Select, train and motivate location staff to service excellence.
• Participate in community activities as part of local promotional efforts.
• Ensure the location’s operating practices comply with applicable regulations and company policies.

• At least 2 years of managerial experience or 5 years of industry experience.
• Bachelor’s Degree preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services.
• A valid state Funeral Director licensure is required.
• High level of compassion and integrity.
• Ability to multi-task and set priorities.

• Competitive compensation package (base salary + bonus potential).
• Healthy and wellness plans (medical, dental, vision, etc.).
• 401(k) with company match.
• Paid Time Off (Vacation, Sick, Holiday and Personal time).
• Cell phone reimbursement and job-related training, tuition reimbursement, and career path development.
• Company discounts and more.

We are Neptune Society, the largest provider of affordable cremation services in the nation. For over 50 years, our team has assisted families in carrying out final wishes with dignity, care and respect. We focus on serving families and developing our team, not just managing budgets and expenses.

We are an Equal Opportunity Employer. We value diversity and are committed to an inclusive recruitment and selection process. On request, we provide accessibility options to applicants with disabilities.