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IT Service Director: Leader, IT Operations & Quality
Job in
Spokane, Spokane County, Washington, 99254, USA
Listed on 2026-08-30
Listing for:
Executech
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
IT Project Manager -
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Executech in Spokane, WA seeks a Service Director to lead a technical services team within a centralized support model. You will own team outcomes such as SLA, CSAT, utilization, and quality, and drive coaching, performance management, and workflow discipline across the group.
The role requires strong people leadership, experience with MSP or enterprise IT, and a disciplined, metric-driven approach to continuous improvement.
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