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Strategic Customer Success Leader – Enterprise AI & API

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: Anthropic
Full Time position
Listed on 2026-10-01
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Leader – Enterprise AI & API Growth

Anthropic in the United States is seeking a Manager, Customer Success – Strategic Consumer Tech to lead a team of Customer Success Managers focused on strategic enterprise accounts. You will guide growth across API, Claude.ai, Claude Code, and related surfaces, coaching your team to maximize value, adoption, and expansion.

You will build scalable CS processes, own renewal risk mitigation, and collaborate with Sales, Applied AI, Product, and Engineering to advocate for customer needs and ensure

Consider building your career as a Strategic Customer Success Leader – Enterprise AI & API Growth at Anthropic.

Learn more about the Strategic Customer Success Leader – Enterprise AI & API Growth role in the description above.

We appreciate your interest in this position.

Join Anthropic and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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