Development & Communications Outreach Specialist

Whistalks Way - Spokane, WA 99224 Overview Salary Range: $21.62 - $33.91 Hourly

SNAP is seeking a qualified and mission-driven individual for a Development & Communications Operations Specialist position to join SNAP’s Mission Support Core. This full-time role plays a vital part in supporting SNAP’s mission through fundraising operations, internal communications, volunteer engagement, and team-based administrative support.
Full-Time | 37.5 hours per week | Regular Position

Applications will be reviewed as they are received.
Open until filled.

Starting salary: $21.62–$24.18 per hour (DOE)
Full salary range: $21.62–$33.91 per hour

• Sick Leave

• 11 Paid Holidays

• 4 Floating Holidays

• Progressive Vacation Accrual

• Medical Insurance

• Dental Insurance

• Life Insurance

• Long-Term Disability (LTD)

• 403(b) Retirement Plan

• Employee Assistance Program (EAP)

• Professional Development Opportunities

The Philanthropy and Communications Specialist’s overall role will be to support the agency mission and its various services with fundraising support, internal communication efforts, overseeing the volunteer program, and carrying out administrative tasks to support the team. The Development and Communications Operations Specialist will work as a member of the Communications and Fundraising Team (CFT) and key agency staff to support agency programs and new/on-going agency initiatives with communications expertise and high levels of customer service.

• As a member of the Communications and Fundraising Team, supports Philanthropy Manager and CFT with administrative tasks, such as donation processing and fulfillment, ongoing donor appreciation letters, database updates using Salesforce Non-Profit Success Pack (NPSP), and minute-taking during monthly Communications & Development Committee Board meetings.
• Support operational coordination for CFT, including organizing processes, tracking deadlines, maintaining databases and shared resources, and supporting efficient execution of fundraising, communications and event-related activities.
• Assist Philanthropy Manger and CFT with solicitation efforts, event planning, logistics, and setup.
• Participate in the development of a comprehensive communication and fundraising strategy aimed at creating awareness and resource acquisition in support of the fulfillment of SNAP’s mission.
• Manage internal communications through internal newsletters, website and intranet updates, staff meetings and visits, all staff communications and other internal communication efforts.
• Support CFT and Marketing and Communications Specialist to produce donor-related materials, website updates and event materials, and fill in for team members as needed.
• Work with Marketing and Communications Specialist to ensure that the SNAP brand is being maintained internally including vehicle/building signs, etc.
• With support from the Philanthropy Manager, manage efforts to recruit and place individual and group volunteers within SNAP programs, track volunteer hours, and organize and host regular orientations.
• Support ad hoc recruitment of volunteers to take part in SNAP hosted events.
• Provide back-up support for crisis communications, as needed.
• Maintain a position specific “If I Win the Lotto” document outlining how to complete routine position-related tasks in preparation for transition/succession.
• Work with coworkers and volunteers to promote a positive, respectful and productive working environment, while protecting client confidentiality and dignity.
• Within the context of the stated principle job duties, serve as ambassador and positive representative of SNAP’s mission and values.
• Completes assigned projects and performs related duties as needed or situation dictates.
• Provides excellent customer service at all times as well as helps to grow the customer service culture within the agency.

The successful candidate will demonstrate:

• Strong organizational and operational coordination skills

• Attention to detail and ability to manage multiple deadlines

• Experience with databases (Salesforce NPSP preferred)

• Excellent written and verbal communication skills

• Event coordination and volunteer…