Economic Empowerment Specialist

Overview

World Relief seeks an Economic Empowerment Specialist to help refugees and immigrants prepare for, obtain, and retain meaningful employment in the U.S. workforce. This role provides individualized job readiness support, including resume development, interview preparation, workplace navigation, employer connections, and coaching toward long-term economic stability. This position will be focused more on mid to high level position development, while still being expected to assist with entry-level job placements when needed.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization works across 100 countries to build a world where families thrive and communities flourish, focusing on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Engage fully in creating a supportive, enthusiastic, life-giving work environment
• Provide individualized employment services to refugees and immigrants, helping clients prepare for, obtain, retain, and advance in employment within the U.S. workforce
• Maintain regular contact with clients on assigned caseload and provide additional support based on need, program requirements, and employment goals
• Ensure clients remain in compliance with program requirements, including maintaining and submitting job search logs, attending job club, workshops, and other required activities; meet monthly with the case manager; participate in employment planning, job readiness, and follow-up activities
• Provide practical job search and job readiness support, including resume development, online applications, interview preparation, employer communication, workplace expectations, and professional presentation
• Assist clients in understanding and navigating the American workplace, including punctuality, attendance, communication with supervisors, workplace culture, conflict resolution, safety, and advancement opportunities
• Help clients identify realistic employment goals based on experience, transferable skills, English level, transportation, childcare, family needs, and long-term career interests
• Deliver job and life skills training services through one-on-one coaching, job clubs, workshops, and employment orientation
• Build and maintain relationships with employers to understand hiring needs, identify opportunities, and advocate for qualified clients
• Stay informed about local labor market trends and career pathways to provide relevant guidance
• Maintain confidentiality and proper handling of personally identifiable information
• Maintain case notes and program documentation in required systems in a timely, accurate, and professional manner
• Be willing to assist with and teach Job Readiness Workshop when needed
• Maintain knowledge of mid to higher level positions and long-term career development

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm World Relief’s Core Beliefs, Statement of Faith, Christian Identity and related documents
• Experience with Microsoft Office software
• Experience working cross-culturally and with non-native English speakers
• Bachelor’s degree or equivalent experience in workforce development, human services, social services, education, or related field
• Valid driver’s license and access to reliable vehicle with a clean driving record

• Experience with case management, client documentation, or data entry in a CRM or database system
• Excellent communication skills, both oral and written
• At least one year of experience in case management, workforce development, or employment-related support
• Experience providing employment services or job placement support in a community-based or nonprofit setting
• Experience working with immigrants, refugees, or diverse populations
• Familiarity with employer engagement, job matching,…