Manager of Disaster Recovery and Case Management

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team.

In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people.

The Salvation Army is an equal opportunity employer.

• This position provides leadership and direct case management services to disaster survivors and their families through advocacy, information and referral, crisis intervention services, and recovery services.

• Serve as The Salvation Army’s community liaison for survivor resources and recovery services.
• Provides direct supervision, leadership, and oversight to assigned disaster recovery and case management staff.
• Develop and maintain a comprehensive map of community resources available to disaster survivors.
• Develop and maintain relationships with community partners and other recovery organizations.
• Manage program data, survivor records, service statistics, and required reports.
• Coordinate referrals and follow-up services for survivors.
• Identify gaps in available services and help develop appropriate resources or partnerships.
• Represent The Salvation Army at community recovery meetings and collaborative events.
• Drive a TSA approved vehicle to attend and represent The Salvation Army and its programs at various community meetings and events in a respectful and positive manner.
• Ensure survivor information is handled confidentially and in accordance with organizational policies.
• Provide regular program updates to leadership, including service outcomes, emerging needs, and barriers to recovery.
• Conducts thorough needs assessment and develops a recovery plan to address identified disaster related un-met needs.
• Providing relevant information and affective referrals for clients as part of a comprehensive and mutually agreed upon recovery plan
• Develop a relationship with client families to provide the best advocacy and direction to these families to ensure they are reaching self-sufficiency;
• Assist the survivor to determine the best course of action for both short and long term recovery.
• Develop, implement, and monitor recovery plans with disaster survivors and their families to return at a minimum to pre-disaster level of well-being.
• Provides extensive and intensive case management and follow-up services.
• Provides crisis intervention to individuals and families facing emergencies around food, shelter, medical, re-construction and other needs as presented by client.
• Utilizes knowledge of the resources available at all levels of government (federal, state and local), as well as government and community resources to make appropriate referrals to resolve identified issues.
• Mobilizes resources to achieve desired outcomes in accordance with service plan goals
• Help eligible survivors access The Salvation Army’s Christmas assistance programs.
• Help eligible children from affected…