Master Set Proctor- Weekend

Job Description

The Master Set Proctor is responsible for ensuring all inspection personnel are properly qualified and capable of consistently detecting defects in accordance with cGMP and USP and expectations. This role maintains the integrity of qualification testing, monitors inspector performance, and enforces inspection standards to protect product quality and patient safety. Train and administer visual inspection master sets, track and trend results, and remediate re-qualification failures.

Additionally, this position will maintain care and quality of the master sets and practice kits.

• Earn and maintain visual inspection qualification.
• Own and execute all visual inspection qualification and requalification activities, ensuring strict adherence to approved procedures, cGMP requirements, and USP expectations.
• Maintain full control and accountability of visual inspection master sets, including integrity, traceability, defect accuracy, and secure handling to prevent compromise of qualification standards.
• Rigorously assess inspector capability through formal qualification exams and real-time observation, ensuring consistent and reliable detection of critical, major, and minor defects.
• Actively monitor and enforce proper inspection techniques across all technicians, including container handling, inspection timing, and use of lighting and background conditions, immediately correcting deviations.
• Establish, verify, and standardize visual inspection stations, ensuring all environmental conditions including lighting intensity, background contrast, and setup are controlled, consistent, and capable of supporting accurate defect detection.
• Continuously monitor, trend, and analyze qualification data and inspector performance metrics to identify risks, performance gaps, and emerging trends.
• Proactively escalated any deficiencies related to inspector performance, master set integrity, or inspection conditions that could impact product quality or regulatory compliance.
• Ensure all qualification, testing, and assessment activities are documented in real time and in compliance with cGMP and ALCOA+ data integrity principles.
• Drive continuous improvement by identifying weaknesses in inspection practices, qualification processes, and training effectiveness. Partner closely with Quality, Manufacturing, and Training leadership to maintain alignment, ensure inspection readiness, and uphold the highest standards of product quality and patient safety.
• Other duties as assigned.

• High School Diploma or equivalent.

• 2 to 5 years related experience.
• Within 3 months: must become a certified trainer in this area.
• Within 3 months: access to or gain ability to access Trackwise.
• Within 3 months: earn and maintain visual inspection qualification.
• Strong analytical skills and proficiency in data analysis tools and techniques.
• Experience in project management and coordination.
• Attention to detail – maintains precision in defect detection, assessment and documentation.
• Compliance mindset – consistently enforces SOPs, GMP expectations, and data integrity principles.
• Coaching ability – provides clear, direct feedback to improve technician performance.
• Analytical thinking – uses data and trends to identify risks and drive performance.
• Communication – clearly conveys expectations, risks and performance feedback across all levels.
• Strong leadership and training skills.
• Pharmaceutical experience preferred.
• Microsoft Office skills preferred.
• Training and/or leadership experience preferred.

Spokane, WA – On Site, Full‑time.

Friday – Sunday;
End of day Thursday 6am‑6pm.

Hiring wage: $35.65 – $48.23 per hour + 12% shift differential; with opportunities for growth, promotion, and annual raises.

• Medical, Dental & Vision coverage.
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA).
• Life & AD&D Insurance.
• Short‑Term & Long‑Term Disability Insurance.
• Employee Assistance Program.

Jubilant Hollister Stier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.