Retail Associate - Budtender

Overview

Cannabis & Glass is the largest recreational dispensary chain in Eastern Washington and Oregon, offering the region s best cannabis prices and widest selection across four locations:
North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon. We are a growing company that values growth, collaboration, and delivering an outstanding customer experience. We foster an inclusive and supportive work environment where teamwork, creativity, and empowerment help us achieve our goals. Joining Cannabis & Glass means being part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail.

Cannabis & Glass is looking to add knowledgeable Retail Associates to our team. If you enjoy working with and talking about cannabis, this is the right job for you. Retail Associates work in a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program. Join our team today and start looking forward to coming to work doing something you love!

• Greet every customer warmly and professionally; build rapport and promote return visits
• Provide expert guidance on product selection based on individual needs, preferences, and regulations
• Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
• Offer recommendations based on customer health goals, product availability, and state regulations
• Promote loyalty programs, daily deals, and new product launches
• Ensure all customers/patients have a valid  meet all eligibility requirements before purchasing
• Accurately process transactions through POS and seed-to-sale tracking systems
• Handle financial transactions with integrity and accuracy
• Follow all transaction limits, discounts, and promotional pricing protocols
• Adhere strictly to all state cannabis laws and internal SOPs (including , purchase limits, packaging, and labeling)
• Maintain confidentiality and HIPAA compliance when handling patient/customer information
• Report discrepancies, compliance concerns, or suspicious activity to store leadership
• Assist with restocking, product rotation, backstock organization, and maintain merchandising standards
• Verify accurate labeling and pricing on all retail products; support cycle counts and inventory audits
• Maintain a clean and organized sales floor, waiting area, restrooms, and break room; sanitize high-touch areas
• Follow store opening, closing, and cash-handling procedures

• Must be at least 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and active listening skills
• Basic math and computer skills; POS and inventory software experience a plus
• Ability to work flexible hours including weekends, evenings, and holidays
• Ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
• Must meet all state requirements for employment in a licensed cannabis facility

• Pay starts at $16.66/hr. – plus tips
• Top-performing Retail Associates can earn $80+ in tips per shift
• Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers
• Generous bonus structure
• Health benefits available (HDHP and traditional plans)
• Employee Assistance Program (EAP)
• Paid Sick Leave (PSL)
• Holiday Pay for select holidays

Cannabis & Glass is an equal opportunity employer that values diversity and provides equal employment opportunities to all applicants and employees. The company does not discriminate on any term or condition of employment based on race, color, national origin, sex, gender identity, sexual orientation, age, religion, disability, pregnancy, or any other protected status as defined by applicable law.

We invite candidates to respond to voluntary self-identification surveys for government reporting purposes. Providing this information is optional, confidential, and will not affect the hiring decision. For more information, see the company s equal employment opportunity policy and OFCCP guidelines.