Retail Assistant Manager

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We believe in creating an inclusive and supportive work environment where each employee's unique perspectives and contributions are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our company's goals.

By joining Cannabis & Glass, you become a part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail. Embark on a fulfilling and rewarding career journey with us, where your passion and dedication will make a meaningful difference in the lives of our customers.

About the Role

As a Retail Assistant Manager, you'll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You'll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.
What You'll Do

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
• Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
• Coach and develop employees to deliver best-in-class service and meet sales goals.
• Execute promotions, merchandising plans, and online/kiosk order management.
• Partner with corporate departments on procurement, HR, and marketing initiatives.
• Handle escalated customer concerns and ensure positive resolutions.
• Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.
Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You'll be part of a team that values trust, teamwork, and accountability-helping redefine what legal cannabis retail can be.
Benefits and Compensation:

• Earn $44,720 - $53,664 annually
• Bonus incentives program
• Employee discount includes 50% off smokable cannabis products
• Earn up to additional $200/month with our perfect attendance incentive program
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

Greenhouse Scorecard Attributes
Skills

• Retail operations management
• Cash handling & reconciliation
• Inventory control & compliance
• Staff coaching & development
• Customer service & queue management
• Scheduling & labor optimization
• Merchandising & promotional execution
• Conflict resolution & escalation management

Qualifications

• 2+ years in retail or hospitality leadership (cannabis experience a plus)
• Proven ability to manage up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Strong reporting and KPI tracking capabilities
• Ability to lift up to 50 lbs and stand for extended periods

Company Values

• Integrity
• Accountability
• Dependability
• Competitiveness
• Meritocracy
• Innovation
• Efficiency
• Adaptability
• Teamwork
• Commitment to Excellence

Eligibility

• Must be 21+ and eligible for cannabis industry employment
• Flexible to work evenings, weekends, and holidays
• Must pass background check per state regulations

Personality Traits

• Calm under pressure
• Naturally competitive
• Highly reliable
• Customer-oriented leader
• Data-driven problem solver
• Hands-on and…