Spokane Valley - Team Lead - Wage

Position: 188 - Spokane Valley - Team Lead - Wage: $18-$21.50/Hr
Description

At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.

Since 1986, when we opened our very first store in Midvale, UT, Sportsman's Warehouse has been on a remarkable journey. Today, we're proud to have grown to over 140+ locations across the United States and we're still expanding.

But our journey doesn't stop there. We're also committed to helping you craft your career path. At Sportsman's Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don't just offer jobs; we offer fulfilling careers with room to grow.

Must be 21+ years of age

Benefits and Perks:

Wage Band: $18.00 - $21.50/Hourly

* Health, Dental & Vision Insurance

* Paid Time Off

* Industry Leading Employee Discounts

* Life Insurance

* 401K with Employer Match

* Employee Stock Purchase Plan

* Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance

* Employee Assistance Program

* Vendor SPIFF Opportunities

Join us, where every day is an adventure!

Purpose of Position:

The Team Lead is responsible for supporting the Store Management Team and their team of Outfitters during each shift. This role involves daily supervision of select departments and areas of the store, with a focus on overseeing daily operational execution, Outfitter (employee) direction and coaching to drive operational goals. The Assistant Store Manager will play a crucial role in maintaining a positive work environment, ensuring operational excellence, and contributing to overall store performance.

Duties and Responsibilities:

Team Support and Guidance:

* Act as the primary resource for hourly team members, providing direct support, troubleshooting, training, and guidance.

* Foster a collaborative and positive work environment through clarifying and role modeling expectations, addressing immediate concerns, and supporting all training efforts.

* Serve as the "go to" for team members during their shifts, escalating issues to the Assistant Store Manager(s) as needed.

Operational Support:

* Support the Store Management team in overseeing daily store operations, ensuring compliance with company policies and procedures.

* Proactively identify opportunities and step in as needed to support any area within the store, maintaining flexibility to adapt to business needs.

* Assist in the successful management and execution of departmental functions, ensuring tasks are completed efficiently and effectively, and that standards are maintained.

* Assist in executing opening and closing procedures, maintaining store security and compliance.

Employee Supervision:

* Monitor employee attendance, time management, performance, and adherence to company policies, addressing any issues promptly and professionally.

* Assist in the training and onboarding processes for new team members, ensuring a smooth integration into the store culture.

* Facilitate conflict resolution among team members, promoting a positive work environment.

Sales and Customer Engagement:

* Support the Store Management team by playing a hands-on role in ensuring great service, driving sales, and maintaining a clean, safe, & high-quality store environment.

* Be a direct role model in delivering exceptional customer service and possess strong product knowledge. Support, train, and coach team members in this area.

* Assist in supervising in-store events and promotional activities to enhance customer engagement and store traffic.

Compliance and

Risk Management:

* Support the Store Management team to ensure compliance with local, state, and federal regulations, including ATF regulations related to firearms.

* Help maintain accurate records of inventory, cycle counts, and compliance documentation.

Other Responsibilities:

* Perform additional tasks as assigned by the Store Management team

Requirements

Required Skills:

* Excellent customer service, sales skills, and product knowledge.

* Strong interpersonal skills with the ability to provide guidance and support a diverse range of team members.

* Excellent verbal and written communication skills, capable of building relationships with customers,…