Beauty Counter Manager - Luxe Skincare - Spokane

Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you’ll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

• Conduct makeup applications, skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in‑store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer‑ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow‑through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, and handling merchandise. Frequent use of hands for grasping, fine manipulation, pushing, and pulling. Handle bulky or awkward items, including lifting up to 10 pounds regularly and occasionally up to 25 pounds.

Hourly: $23.35–$24.30. Commission varies by product category: apparel, shoes, accessories 3%–14.5%; beauty and men’s fragrance sales 3%.

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discounts and Employee Assistance Program (EAP) resources.
• 401(k) savings plan.

We conduct background checks after conditional offers and consider qualified applicants with criminal histories in a manner consistent with local legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. All qualified applicants are encouraged to apply.