Retail Sales Associate

JOB DUTIES & RESPONSIBILITIES

• Greet and interact with customers.
• Consult with customers to understand their needs and preferences related to merchandise.
• Demonstrate and explain merchandise, selecting and suggesting options suitable for customers’ needs.
• Answer customers questions about merchandise and assist customers with purchase decisions.
• Accurately complete sales using the POS system according to established procedures.
• Organize and effectively merchandise items for sale.
• Stock and rotate product.
• Assist in keeping the store clean.
• Assemble and organize products and displays.
• Assist customers with loading and unloading products as needed.
• Process returns and exchanges.
• Utilize customer-focused selling skills, add-on selling, closing skills, and other sales generating skills.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Pass a pre-employment drug screen as a condition of employment.
• Demonstrate proficiency with Microsoft Windows and Office.
• Physical ability to stand for extended periods; bend, stoop and kneel frequently.
• Physical ability to lift, carry, push and pull up to 60 pounds.
• Professional appearance and demeanor.
• Proven track record of being dependable and reliable.
• Ability to effectively communicate both verbally and in writing.
• Demonstrate strong organizational, multi-tasking and problem-solving skills.
• Commitment to excellence & high standards especially in terms of providing outstanding customer service.

• Experience working in a retail setting.
• Product knowledge in one or more of the following areas: feed, seed, pet food & supplies, horse/equine, hardware, fencing, lawn & garden supplies, animal health, tack, clothing & footwear, or wild bird supplies.

This is a part-time position; 16-32 hours per week (schedule may vary). Sunday through Saturday. Must be available to work evenings and/or weekends as needed.

$17.25 - $19.80 per hour. After meeting eligibility requirements, part-time employees are eligible for:

• Medical insurance (100% employer-paid for employee coverage. Available to employees who meet ACA eligibility requirements.)
• Employee assistance program
• Paid sick leave
• 401(k) 5% retirement match
• Employee profit sharing