Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

• Success:
  Our winning team pursues excellence while learning and evolving.
• Career growth:
  We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork:
  We work together to solve the hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community:
  We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.

Our Corporate headquarters are in Dublin, CA; we have three buying offices in key markets and eight distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company committed to an inclusive work environment with continuous learning opportunities for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store and for overall operations when functioning as the Manager on Duty. They open and close the store, supervise associates, maintain a friendly, easy‑to‑shop environment, ensure proper merchandise presentation, keep the work area clean, and execute company operational processes as needed.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone; immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Responsible for security of the building, including entrance/exit control, Electronic Article Surveillance device checks, cash office security, armored carrier pick‑ups, and register area security.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Handles customer safety, accident prevention, accident reporting, and emergency procedures.
• Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.

• Treats all customers, associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times; recognizes associates using company recognition programs.

• Represents and supports the company brand at all times.
• Maintains a professional appearance in accordance with the dress code and ensures all associates adhere to it.
• Keeps all areas of the store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensures recovery, sizing, and markdowns are completed to company standards through teaching, assigning tasks, and following up.
• Receives merchandise truck when needed.
• Processes all merchandise with a sense of urgency.
• Receives all non‑merchandise inbound deliveries (signs, supplies, special deliveries).
• Maintains cleanliness and organization of all stockrooms.
• Helps deliver and place merchandise on the sales floor when processed.
• Secures and processes back‑stock to company policy.
• Merchandises department including back‑stock.
• Reduces loss due to damage.
• Ensures compliance with monthly presentation guidelines in the assigned area.
• Handles floor moves and signing, including promotional signing as needed.
• Performs re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program; maintains a strong customer‑service presence on the sales floor.
• Demonstrates integrity and honesty with associates and customers; safeguards confidential information, cash, credit‑card information, and merchandise.
• Maintains Public View Monitor system properly.
• Conducts "Code 50" package inspections.
• Executes company best practices to maximize productivity.

• Ensures…