Retail Clerk - National Park Inn - Summer Seasonal

Job Overview

The Retail Clerk assists customers with purchases, manages inventory, and maintains a high level of friendly customer service. This position reports to the Retail Supervisor.

• Hourly wage: $17.77
• Sick Pay (Sick Leave provided in accordance with Washington State law: one hour of sick leave accrued for every 40 hours worked, for personal illness, family care, and qualifying reasons).
• Employee Discounts
• Recreation Program
• Employee Assistance Program
• Housing & Meal Plan Available

• Smile and greet customers entering the gift shop and thank them before they leave.
• Answer customer questions and provide information on company products, promotions, and policies.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases, receive and process cash or credit payment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain responsibility for cash register and contents within.
• Maintain a clean and orderly cash station area.
• Stock and maintain sales area with various supplies and products.
• Maintain neatness and cleanliness of the retail operation by sweeping, dusting, vacuuming, and facing product.
• Turn in cash drawer and sales reconciliation at shift’s end.
• Assist with special events.
• Maintain awareness of safety issues and report them immediately to the manager.
• Perform other related duties as directed or required.

• High School Diploma or G.E.D. preferred.
• Ability to communicate and attend to guests with the highest standard of customer service.
• Ability to pass cash handling training.
• Mathematical skills.
• National Park gift shop experience preferred.

• Move about on foot to accomplish tasks, frequently moving from place to place within the unit.
• Bend, lift, carry, reach, or extend arms and hands above shoulder height frequently in a constantly changing environment.
• Lift, carry, and push up to 10 lbs. regularly, 10–15 lbs. frequently, and up to 25 lbs. occasionally.
• Stand for the entire workday.
• Withstand temperature extremes in indoor/outdoor environments.
• Read and write work-related documents in English.
• Use speech recognition and clarity, including understanding speech of customers and co‑workers, and speaking clearly in English.
• Constantly communicate and receive verbal communication with other employees in a sometimes fast‑paced environment.
• Be physically present in the unit to perform duties.

• Retail POS system including cash register and credit card terminal
• Phone system and copier

• Gloves