Senior Sales Counter Attendant (Detail​/ Temporary Promotion Opportunity

detail( Library Employees Only ) Senior Sales Counter Attendant (Detail/ Temporary Promotion Opportunity)

• Opening Date
  :
  July 28, 2026
• Closing Date
  :
  August 10, 2026
• LC Organization Unit
  :
  Office of the Chief Operating Officer
• LC Organization Unit - Specific Office
  :
  Library Enterprises, Business Enterprises Division
• Grade
  : GS-05 ($46,610 - $60,593 PER YEAR)
• Series
  : 0303
• Availability
  :
  Library Employees Only
• Duration
  :
  Up to 120 days

The Business Enterprises Division is offering a qualified individual at the GS-05 level an opportunity to serve on a full-time, 120-day detail as a Senior Sales Counter Attendant in the Retail Shop within The Business Enterprises Division, Library Enterprises.

As a public facing presence for Library of Congress, deliveries excellent customer service to all visitors to the Retail Store.

Performs register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. In carrying out assigned duties in support of cash processing activities, incumbent performs many different tasks in processing different kinds of forms, examining cash and credit card receipts for completeness and accuracy.

Provides friendly, courteous service and assists customers in the selection of merchandise. Assists all Retail Shop customers in person and by phone in a timely and professional manner, following all documented procedures.

Performs tasks to process transactions and resolve problems encountered in daily operations of the Retail Shop. This includes properly completing orders made by phone when necessary.

Provides assistance in all areas of the store based on business and operational needs, performing tasks as requested by supervisor.

Scans sales floor to make sure that stock nearing depletion is replaced. Determines replenishment needs based on a fixed formula. Properly places new products and restocks merchandise frequently, and determines quantities required and time for replenishment based upon experienced judgment and or consultation with supervisor.

Arranges merchandise in special displays according to general instructions. Tickets merchandise, counts stock check sheets and maintains counters so they appear full and clean.

This is a non-supervisory, non-bargaining position

Full-time, variable work week to include Saturdays, holidays, occasional evenings.

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

• Skills in operating and automated cash register system and related equipment.
• Ability to perform inventory tasks and maintain accurate records.
• Ability to provide excellent customer service.
• Ability to perform administrative duties related to store operations.

Human Resources
Library of Congress
101 Independence Ave, S.E.
Washington, D.C.
Email:Job Help