Frozen Food Manager Spokane

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Make sure that all expired items are removed from the shelves daily.
• Unload boards and stack on pallets or six wheel carts. Push pallet jacks or six wheeled carts through store to display areas.
• Maintain cleanliness of display areas and freezers.
• Other duties as assigned.

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Make sure that all expired items are removed from the shelves daily.
• Unload boards and stack on pallets or six wheel carts. Push pallet jacks or six wheeled carts through store to display areas.
• Maintain cleanliness of display areas and freezers.
• Other duties as assigned.

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently.
• Ability to understand and follow instructions.
• Desired:
  Previous experience as a clerk.

Frozen Food Clerks and Helper Clerks working in department.

Varies depending on store location and state/county requirements.

%
Inside: 95% %
Outside: 5% Temperature Extremes:
Freezer temperature may be –20°

F. Chemicals:
Seldom (mild detergents or glass cleaner).

hand truck, six wheel cart, pallet jacks, grocery carts, box cutter, pens and pencils, mops, brooms, telephone/intercom, power pallet jack, big joe, bailer, scrubber machine

Lifting Constantly lifts 1-20 lbs. Occasionally lifts 21-35 lbs.

Carrying Constantly carries 1-10 lbs. Frequently carries 11-20 lbs. Seldom carries 21-35 lbs.

Pushing/Pulling Constantly pushes/pulls 1-10 lbs. Frequently pushes/pulls 11-20 lbs. Occasionally pushes/pulls 21-50 lbs.

Reaching Constant knee to shoulder reaching. Occasional overhead and at or above shoulder level reaching.

Standing Constant standing while on job. Sitting allowed on breaks.

Walking Constant walking while on job.

Climb/Balance Seldom. May use step stool to reach higher shelves.

Trunk Functions Frequent neck rotation. Occasional bending of head, bending/stooping, twisting, crouching, squatting, kneeling.

Upper Extremity Constant handling/grasping. Frequent repetitive motion. Seldom forceful gripping.

Vision Use of peripheral vision and depth perception to move pallet jacks, carts, and six wheelers around crowded store area containing customers. Near vision used to read price sheets, product labels, etc.

Hearing To converse with customers, provide service, perceive questions and conduct business. To answer pages and receive instructions/information from other employees.

Speech To converse with customers, answer questions and conduct business. To exchange information with other…