Cell Therapy Account Manager, Portland

Cell Therapy Account Manager, Portland

Company:
Bristol-Myers Squibb

BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations.

Reports to:

Area Business Manager, U.S. Cell Therapy National Account Management

The position is field based, covering Portland.

• Responsible for assessing, cultivating, and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
• Responsible for the development of a customized site‑specific account plan coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
• Serve as the main point of contact for designated accounts and collaborate with cross‑functional partners to create a streamlined, organized interface between account stakeholders and all field‑facing colleagues.
• Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive to solutions that address the needs.
• Collaborate and communicate regularly with cross‑functional partners to support the referral of appropriate patients to the treatment centers.
• Maintain and continuously develop both disease and product specific knowledge.
• Actively gains customer insights and provides timely feedback to cross‑functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks.
• Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
• This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).

• 7+ years of sales experience, marketing, and/or commercial experience required with 5+ years in Hematology/Oncology.
• Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients.
• Customer service oriented – quick responses, highly reliable, excellent follow up.
• Demonstrated ability to effectively partner with leadership and key cross‑functional partners across the internal organization in order to implement key account strategies.
• High degree of technical expertise and business acumen.
• Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives.
• Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers.
• Thorough understanding of U.S. compliance guidelines.
• Ability to work independently and travel as needed (up to 50%).
• Valid driver’s license.
• Bachelor’s Degree or equivalent.

• Experience in hospital sales, academic and community setting preferred.
• Buy and bill reimbursement experience preferred.

Results orientation – A result oriented individual, with a participative, high‑energy style, strong personal work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented.

Collaboration skills – A top class team player. Works effectively in a team‑based organization, collaborates cross‑functionally and builds alignment around goals and objectives. Shares, circulates information. Readily builds consensus and achieves agreement on key initiatives and priorities. Will be able to point to previous success maximizing the communication requirements and productivity of a fast‑growing leader company.

Integrity –…