Inside Sales Representative

Overview

Wilbert Precast, Inc. is seeking a motivated Inside Sales Representative to join our internal sales team. This role focuses on supporting a wide range of underground and site amenities products, providing outstanding service to clients, and supporting internal sales processes. This is an inbound-focused position, handling incoming calls, walk-ins, and general customer inquiries.

• Respond promptly to inbound calls, emails, and walk-in inquiries regarding Wilbert Precast products.
• Provide detailed product information, pricing, and technical support to customers and prospects.
• Collaborate with the internal sales team to drive sales and achieve revenue goals.
• Assist with order entry, quoting, and tracking to ensure accurate and timely processing.
• Maintain strong knowledge of company products, services, and sales processes.
• Support sales team with administrative tasks, documentation, and reporting.
• Build and maintain positive relationships with customers to ensure high levels of satisfaction.
• Identify customer needs and provide solutions that align with their project requirements.
• Track and report on sales metrics, including leads, orders, and customer feedback.
• Assist in maintaining accurate customer records and product databases in CRM systems.

• High school diploma or equivalent required; experience in business, sales, construction management, or related field preferred.
• 2+ years’ experience with septic systems or other precast concrete infrastructure.
• 2–5 years of experience in sales, customer service, or technical support; experience in construction, underground infrastructure, precast concrete, or site amenities preferred.
• Proven track record of meeting or exceeding sales goals, handling high volumes of inbound inquiries, and contributing to team success.
• Strong verbal and written communication skills with the ability to clearly explain technical product details.
• Knowledge of construction industry products, terminology, and project workflows.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems; experience with Salesforce or similar platforms is a plus.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Problem‑solving mindset with the ability to assess customer needs and provide effective solutions.
• Professional, positive, and customer‑focused attitude.
• Ability to work independently while supporting a collaborative team environment.
• Flexibility to adapt to changing priorities and support other departments as needed.
• Comfortable learning technical product specifications and applying them to client solutions.
• Motivated to grow professionally and take on increasing responsibilities within the company.

• Be part of a collaborative and supportive internal sales team.
• Opportunity to grow your career within a leading provider of precast concrete and site amenities solutions.
• Hands‑on exposure to a wide range of products, technical knowledge, and customer interactions.
• Ongoing training and development to expand industry expertise and sales skills.
• Competitive compensation and benefits package.
• Opportunities for long‑term growth within a stable, family‑focused company.

• $23‑28/hour based on experience.
• Company‑paid medical and dental insurance.
• 401(k) plan with company match.
• Paid time off and holidays.