Sales Professional - Inside Sales

Job Responsibilities

• Lead Generation:
  Holds self-accountable for prospecting a minimum of 1–2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity
• Build relationships with families
• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust‑based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to family members and relatives by educating them on the benefits of pre‑planning
• Teamwork:
  Represents a continuous link from services provided at need, through after‑care, to providing services to protect families in the future
• Collaborates with funeral directors, location managers, and other cemetery staff to provide seamless, high‑quality service
• Thoroughly reviews previous services and contacts with families to prepare to support current needs and sales
• Shares family concerns with the rest of the SCI team

• Education:
  
  High school diploma or equivalent; 1–2 years of college or equivalent education and experience
• Experience:
  
  1–2 years of customer service or sales industry experience preferred
• Licenses:
  Current state/province issued driver’s license with acceptable driving record; insurance license if required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities:
  
  Ability to pass the Company’s internal presentation certification within thirty days of hire; ability to work evenings and weekends; frequent driving; obtain and maintain an insurance license if required; flexible hours up to 12 hours per day; empathy and respect for others; computer skills; customer service skills

Target compensation range: $50,000 to $100,000 annually in the first year, based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation varies by performance, location, and business conditions. The total compensation plan guarantees no less than $16.66 per hour for all hours worked.

• Medical, Dental, Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave, Short‑Term Disability, Long‑Term Disability
• Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Job Location:

US‑WA – Spokane (Postal Code: 99205)

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.