HVAC Comfort Advisor

Cline’s Heating & Air HVAC Comfort Advisor
Location: Spokane, WA (serving North Idaho & Eastern Washington)
Salary: Commissioned

Cline’s Heating & Air is seeking a motivated, customer‑focused Comfort Advisor who puts people over profits and is dedicated to earning customers for life. In this consultative sales role, you’ll act as a trusted expert, educating homeowners on HVAC systems, energy savings, and maintenance best practices while building long‑term relationships. You’ll need at least three years of proven success in HVAC sales, strong communication skills, and a customer‑first mindset that drives you to exceed goals.

To set you up for success, we provide a company vehicle, a competitive base salary with uncapped commissions, and ongoing training on the latest industry trends and techniques. If you’re results‑driven and passionate about delivering honest, world‑class service, apply today to join our team, where integrity, teamwork, and customer loyalty always come first.

At Cline’s AC, we don’t just install HVAC systems. We walk it how we talk it and are setting the standard for quality, expertise, and customer satisfaction in our market. As Spokane’s most reliable HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done. We believe in building lasting relationships, not just with our customers, but with our employees and industry partners.

Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork. At Cline’s, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it’s a weekly team workout, company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work.

If you’re looking for a company that values excellence, integrity, and the pursuit of being the best, Cline’s AC is the place for you.

• Conduct in‑home consultations to assess customer needs and recommend HVAC solutions.
• Educate homeowners on system options, rebates, financing, and energy‑efficiency incentives.
• Prepare detailed proposals and estimates, ensuring accuracy and clarity.
• Build long‑term relationships with customers, ensuring a trusted and professional experience.
• Follow up with potential and existing customers to nurture relationships, close sales, and confirm satisfaction.
• Offer and educate customers on add‑on products—indoor air quality systems, humidifiers, smart thermostats, UV lights, and more.
• Ensure installers are equipped with the tools, materials, and information they need for on‑time, efficient installations.
• Collaborate with our experienced technicians and installers—providing support, answering questions, and maintaining open lines of communication.
• Maintain clear, timely communication with customers, installation teams, and internal stakeholders—communication is critical.
• Stay informed on the latest HVAC products, trends, and advancements to provide expert recommendations.
• Maintain an organized pipeline of leads, tracking sales progress, and customer interactions.
• Work closely with installation teams to ensure smooth project execution and a flawless customer handoff.
• Deliver exceptional customer service, ensuring a positive experience before, during, and after installation.
• Represent Cline’s AC with professionalism, integrity, and a steadfast commitment to customer satisfaction.

• Proven sales track record in the HVAC industry, with at least 2 to 3 years of experience.
• In‑depth technical knowledge of HVAC systems and the ability to articulate complex maintenance and product benefits.
• Strong interpersonal skills with a proven ability to develop lasting business relationships.
• Strong consultative sales approach—our goal is to create customers for life, not just make a sale.
• Knowledge of HVAC systems or a strong ability to learn technical products quickly.
• Excellent…