REO Loan Officer

The REO Loan Officer

The REO Loan Officer is a purchase-focused originator responsible for converting leads generated by Newrez REO inventory into funded loan transactions and long-term mortgage relationships. This role operates within a structured, high-velocity lead environment, where every REO listing, inquiry, and offer opportunity is treated as a trackable lead with clear follow-up cadences and measurable outcomes. The Loan Officer is accountable for speed-to-contact, pipeline management, borrower engagement, buyer‑agent engagement, and pull-through performance, ensuring REO activity translates into consistent mortgage production.

• Proactively work assigned REO leads, listings, and CRM activity to identify and engage active buyers and buyers’ agents.
• Deliver fast, accurate pre‑approvals and guide borrowers through the REO purchase process to support competitive offer positioning.
• Maintain disciplined follow‑up cadence across all leads, ensuring consistent communication and pipeline movement.
• Convert inbound and outbound opportunities into funded loans, including recapturing buyers who do not ultimately purchase REO properties.
• Build rapport quickly with buyers and referral partners, positioning Newrez as the preferred lending partner.
• Ensure all borrower, agent, and transaction activity is properly captured and source‑coded in CRM (SPARK/Sales Force).
• Partner with listing agents, internal stakeholders, and operations teams to support active transactions and provide status updates.
• Leverage product knowledge to advise clients, including renovation financing (FHA 203(k), Home Style) and investor solutions such as DSCR and delayed financing.
• Maintain compliance with all federal, state, and company guidelines; originate only in licensed states.
• Meet or exceed production, conversion, and activity KPIs (e.g., call volume, lead conversion, pull-through, funded volume).
• Participate in training, pipeline reviews, and team cadence meetings to continuously improve performance.
• Perform related duties as assigned by management.

• 2+ years of experience as a producing Loan Officer or mortgage originator.
• Strong purchase mortgage experience, including pre‑approval strategy and contract‑to‑close execution.
• Active NMLS license required, with ability to obtain additional state licenses as needed.
• Experience working within a CRM to manage pipeline, track activity, and maintain data quality.
• Proven ability to manage a high‑volume lead funnel with strong follow‑up discipline.

• Strong understanding of purchase mortgage origination, pipeline management, and conversion metrics.
• Ability to work a structured lead environment with urgency and accountability (speed‑to‑contact is critical).
• Excellent interpersonal and communication skills; ability to build trust quickly with borrowers and agents.
• Knowledge of renovation and investor loan products (e.g., FHA 203(k), Home Style, DSCR, delayed financing) preferred.
• Highly organized with the ability to manage multiple active files and deadlines simultaneously.
• Self‑motivated, competitive, and results‑driven with a strong sales mindset.
• Comfortable operating in a metrics‑driven environment with clearly defined expectations.

• On‑site or hybrid environment based on business needs.
• Regular, consistent attendance aligned with sales hours and customer availability.
• Flexibility to work evenings and weekends to maximize borrower and agent engagement.
• High‑call, high‑activity sales environment requiring focus, responsiveness, and multitasking.

A good faith estimate of the compensation is: $15,080.00 – $60,000.00. Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, etc.

• Medical, dental, and vision insurance
• Health Savings Account with employer…