Sales Account Manager- Spokane, WA

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients in nursing homes, senior housing and assisted living settings.

This life-changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

The Sales and Account Manager (SAM) is a field-based position charged with enrolling Medicare beneficiaries, residing in an assisted living facility or memory care, into the UHC Care Advantage Plan.

• Utilize the national sales model to generate leads and enroll beneficiaries into the UHC Care Advantage plan
• Develop and manage account specific strategies to educate and engage facility personnel, resulting in the generation of interested residents and/or families (responsible parties)
• Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan
• Generate enrollments consistent with targets established for the territory
• Document all activity to ensure compliance with Medicare Marketing Guidelines
• Participate on daily/weekly standup calls to report activity and month to day results
• Develop and maintain relationship with facility champion(s) through ongoing communication, education and demonstration of the value proposition
• Implement role specific processes designed to educate beneficiaries and generate interest in each assigned facility
• Enroll beneficiaries through appropriate use of face to face, telephonic or other enrollment strategies
• Demonstrate the value of the product to interested parties through the use of CMS approved enrollment materials, knowledge of the plan, and introduction of proof sources
• Update CRM on a daily basis to record interactions with beneficiaries and families
• Comply with all CMS, organization and departmental regulations and policies
• Provide market leadership with facility feedback relative to service and product acceptance

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Current, or be able to obtain, appropriate state insurance licensure within 90 days of hire date
• Maintain licensure and product certification based on policies and procedures
• 2+ years of sales experience
• 2+ years of account management/territory management skills (including planning, documentation and measurement)
• MS Office (Word, Excel, PowerPoint) Proficiency
• Ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities
• Maintain a state driver's license or arrange for transportation in the field
• Ability to travel 90% throughout the designated local territory

• B2B and B2C experience
• Experience and knowledge with the use of a CRM (salesforce, etc.)
• Demonstrated experience meeting or exceeding sales goals

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer the following benefits:

• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

No matter where or when you…