Plumbing Dispatcher

Raptor Rooter & Plumbing is hiring a full-time Plumbing Dispatcher to join our team in Spokane Valley, WA. This customer service job pays $17 - $22/hour
, based on your experience. This is a Monday through Friday job. Some weekend availability may be needed  you are looking for a steady customer service job with a company that appreciates your hard work, we would love to hear from you.

In addition to giving our customers great results, we strive to provide our team with a family-like atmosphere where they feel right ause we have our employees' best interest in mind, we also offer highly competitive pay and great benefits. If you're looking to join a stand-up team where you feel appreciated for your efforts
, look no further!

• Health Insurance, Dental Insurance, Vision Insurance
• Industry-Leading Pay
• 401k with 3% matching
• Paid Vacation
• Parental leave
• Weekend availability
• Professional development assistance
• Employee assistance program
• Corporate discount at local fitness center
• Consistent schedule
• Options for growth within the company

Since 2017, our family-owned and local company has been serving the Washington and Idaho area with the goal of providing top-notch service to every customer we assist. Currently, we provide service plumbing and construction plumbing for residential and multi-residential clients. As we continue to grow, we will be adding commercial plumbing to our company offerings! Some of the service jobs we take on involve leaking pipes, sump pump repairs, sump pump installations, water heaters, frozen pipes, sewage backups, and more.

No job is too big or too small for us to handle. We also offer 24/7 emergency services because we know that issues can happen at any time, day or night.

As a Plumbing Dispatcher, you will come into the office ready to help both customers and our plumbing technicians. You will answer incoming calls, schedule appointments, and dispatch technicians to customers' homes. You will let customers know when to expect someone and update them if there are any delays. You will work ahead to plan out the schedules, making sure our technicians' time is used wisely and that all job permits are ready.

You will also pass along important information between the office, field crews, and supervisors.

• High school diploma or equivalent
• Associate's degree OR equivalent combination of education and experience
• 2+ years of dispatch experience for a contractor or home improvement company

Supervisory, customer service, and dispatch experience are preferred but not required.

If you are excited to work with a customer service team that values you, fill out our quick 3-minute, mobile-friendly application today. We are looking forward to meeting you!