HVAC Installations Director: Lead Projects & Build Leaders

Job Summary

We're looking for a strong, hands-on HVAC Director of Installation to lead and elevate our install department. This is a leadership role focused on running projects, supporting our installers, and protecting the quality and reputation Cline's has built since 1988.

HVAC Director of Installation

Cline's Heating and Air

Spokane, WA



Job Summary

We're looking for a strong, hands-on HVAC Director of Installation to lead and elevate our install department. This is a leadership role focused on running projects, supporting our installers, and protecting the quality and reputation Cline's has built since 1988.

You will own the full install process, from the moment a job is handed off by sales through equipment and parts ordering, jobsite execution, quality control, and final walkthrough. You'll make sure every installer is set up for success with the right materials, the right plan, and the right support to do the job correctly the first time. You'll be responsible for reducing callbacks, controlling shop cleanliness and organization, and ensuring smooth coordination between sales, the warehouse, and the field.

Beyond running projects, you'll be the leader who develops our install team. You'll own hiring and exiting decisions, build and document the written SOPs and processes our install department runs on, and hold every installer accountable to those standards. You'll coach installers into leaders and build a culture where craftsmanship, accountability, and pride in the work are non-negotiable. The ability to assist with quoting new construction and design-build residential projects is a strong plus.

This role is built for a strong leader, strong communicator, and team player who thrives in a high-performance culture and wants to help build something elite inside a fast-moving, locally owned company.

About Us

At Cline's Heating and Air, we don't just install HVAC systems. Follow us on social media to see what we are all about! We walk it how we talk it and set the standard for quality, expertise, and customer satisfaction. As Spokane's most reliable HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done.

We believe in building lasting relationships, not just with our customers, but with our employees and industry partners. Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork.

At Cline's, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it's a company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work.

If you're looking for a company that values excellence, integrity, and the pursuit of being the best, Cline's AC is the place for you.



Key Responsibilities

Project Management & Execution:

• Manage all retrofit and new construction install projects from sales handoff through final walkthrough, ensuring delivery on time, on budget, and to Cline's standards.
• Partner closely with the sales team to ensure clean handoffs by verifying scope, equipment selection, jobsite details, and customer expectations before the job hits the field.
• Ensure all equipment, materials, and parts are ordered, staged, and ready before installers arrive on the jobsite.
• Coordinate all permitting for install projects, including pulling permits, tracking approvals, scheduling inspections, and ensuring every job is properly permitted and inspected before close-out.
• Coordinate daily with installers, suppliers, and subcontractors to keep projects moving and remove roadblocks before they impact the schedule.
• Conduct jobsite visits to verify quality, support installers, solve problems in real time, and confirm work meets our standards.
• Track milestones, job changes, and overall progress with clear communication to sales, ownership, and the customer.
• Identify, document, and manage all change orders to protect…