WFS SSVF Case Manager

Overview

Location:

Spokane, WA. Full‑time, hourly wage $25.00 per hour. Employment benefits available at (Use the "Apply for this Job" box below). This position is subject to removal before the deadline if sufficient qualified applications are received.

Provide Supportive Services to Veterans & their families in this grant‑funded program. Provide case management services to Veterans to develop & execute Individual Housing Plans that enhance housing security to eligible participants through direct & indirect service provision in Goodwill & partner agencies. Must have a valid driver license with personal auto insurance as well as pass background & driver record check.

• Bachelor’s degree from a four‑year college or university.
• Or one to two years of related experience &/or training.
• Or equivalent combination of education & experience.

• Effectively assist participants to achieve & maintain housing stability by coordinating & or providing supportive services.
• Ensure participants receive the assistance needed to promote housing stability, including consulting with participants to conduct needs assessment, creating individualized housing stability plans with specific goals, monitoring participants from intake until exit, and re‑evaluating eligibility per program requirements.
• Interpret & explain information such as eligibility requirements, application details, & program specific information.
• Determine the participant’s household needs & priorities; gather record information about health, income, eligibility for public benefits, employment skills, background, family relationships & supports, & living situation to identify & coordinate services that are effective & acceptable to the participant.
• Coordinate activities & work collaboratively with department & contracted community agencies to ensure that Individual Housing Plans are achieved.
• Create & utilize informal community networks and make referrals as necessary to support Individual Housing Plans.
• Participate in meetings, staffing & other activities as directed to promote & review the effectiveness of Individual Housing Plans and overall case management efforts.
• Conduct other services & activities in concert with the Department of Veterans Affairs, Supportive Services for Veterans Families program guide & at the direction of Program Manager.
• Establish & maintain good working relationships with participants, referral agencies, community partners & all team members.
• Ensure all paperwork & related activities are entered, current, accurate, & in compliance in a timely manner.
• Seek new sources of revenue that will meet Goodwill’s mission & align with strategic plan.
• Provide services in accordance with Goodwill policies, procedures, CARF standards & principles of safety for personnel, participants & property.
• Maintain flexibility to work occasional evenings or weekend shifts.
• Make necessary notifications when required to law enforcement, supervisors & other appropriate individuals.
• Demonstrate respect & value all veterans, regardless of circumstances, behavior or needs.
• Work collaboratively with Workforce & Family Services to provide participant services.
• Follow all policies, procedures & directives of Goodwill Industries of the Inland Northwest ensuring safety of personnel or property.
• Properly wear & maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety & fire standards & all local, state & federal regulations (WISHA & OSHA).
• Other duties as assigned.

Apply through  Please do not email your resume; applications are accepted only through the website.