Housing Monitor; Part-Time Weekends

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Part‑Time Housing Monitor (Weekends) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

We empower justice‑involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non‑profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

New hires for this position typically start between $17.30 and $21.28 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

• Retirement plan:
  Pioneer contributes 3.5% of an employee's annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.
• Employee recognition programs: gift cards, additional time off, weekend getaways and more.
• Public transportation discount.
• Employee assistance program (EAP).

Join Pioneer and be part of a team that values and invests in you.

The Housing Monitor is part of the Pioneer Human Services Housing team and will provide supportive services that promote proactive social and independent living skills while employing effective business practices that support the success of the housing division. The Housing Monitor is responsible for ensuring the safety and security of residents, staff and visitors while providing quality services and structured programming designed to promote successful community living.

The Housing Monitor also serves as liaison with community resource agencies to coordinate needed services.

Primary/essential duties and responsibilities include but are not limited to:

• Communicates with residents, staff and visitors in a transitional housing setting, addressing mental or physical health issues, substance abuse issues, cognitive or developmental disabilities, and/or behavioral difficulties.
• Completes IRS (Incident Reporting System) and reviews camera footage to investigate incidents.
• Conducts building/Unit inspections.
• Records monthly building and unit inspections on the appropriate forms and data management systems.
• Issues rent receipts.
• Obtains resident signatures on packets (Bond and Property Tax Exempt).
• Prepares notices and posts.
• Reviews maintenance requests, conducts a physical check of the issue at hand and assesses for validity and priority; submits maintenance requests based on findings.
• Completes resident leases or program agreements and all corresponding paperwork.
• Coordinates janitorial supply needs with Housekeeping Supervisor.
• Responds to after‑hour needs as needed.
• Maintains office hours according to a defined posted schedule to address resident issues and concerns.
• Responds to resident complaints and concerns in a timely manner.
• Works in cooperation with program staff to fill vacant units.
• Coordinates with the PHS Service and Maintenance Teams to ensure service and maintenance of units are conducted in a timely manner.
• Acts as a liaison with other property owners and businesses in the area.
• All other duties as assigned and required. Duties, responsibilities, and activities may change at any time with or without notice.

• High School Diploma or G.E.D.
• At least 6 months’ experience in human services, preferably working with homeless adults, the economically disadvantaged, mentally ill or chemically dependent.
• Current…