Case Manager II - Homeless Outreach - Spokane Valley

Location: Spokane Valley

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community.  Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues.  As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.  

If you want to have a positive impact in the lives of others come join us!
* At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
* Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
* At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.
* Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

Along with the City’s Housing and Homeless Coordinator, this team is responsible for conducting pro-active outreach activities to contact and engage those who may be experiencing homelessness. The Outreach Team is also responsible for helping to respond to concerns directed to the City regarding issues related to homelessness. Outreach Specialists regularly ride with the Homeless Outreach Officer and work as a single unit while in the field, each specializing in and focusing on their respective roles to provide more versatile and responsive services both to those experiencing homelessness, and to the community  Case Manager II provides targeted outreach and case management services to adults who are experiencing serious and persistent mental disorders and homelessness.

Services are focused on a population that is highly vulnerable, experiencing lack of service connections or other support, and are unable to engage in traditional service models. Services will be provided in emergency homeless shelters, transitional homeless shelters, homeless encampments, transportation hubs, train stations, and other pertinent community location where people may gather.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** include the following.  Other duties may be assigned.
* Provide outreach and engagement services to persons with chronic mental illness who are homeless. This is inclusive of shelters, encampments and places of residence.
* Provide consultation and training to homeless providers regarding individuals with a mental illness who are homeless.
* Provide coordination and appropriate linkages to community resources and treatment agencies.
* Provide stabilization and transition services to individuals with a mental illness who are homeless.
* Coordinate with various mental health and chemical dependency treatment agencies, including DCRs, psychiatric and medical hospitals, and the criminal justice system.
* Represent the agency in a positive and professional manner.
* Complete required documentation and data entry, including, if required, databases outside of FBH such as the  Community Management Information System (CMIS).
* Participate in community meetings
* Participate in Peer Review, supervision and intake and diagnostic staffing, in-FBH educational and administrative meetings as directed.
* Maintain and enhance customer service to ensure that both external and internal customers of the FBH have a positive experience of the FBH.
* Comply with all state WAC/RCS requirements and FBH policies and procedures.
* Establish and maintain a good working relationship with FBH staff.
* Perform FBH Homeless Team charting requirements, correspondence, HRIS and other paperwork in a complete and timely manner.
* Requires travel to see clients in the community and travel between work sites.
* Other duties as assigned.
*** QUALIFIED CANDIDATES WILL HAVE:
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* REQUIRED:

*** Bachelor's degree in the behavioral…