WFS FCS Employment Specialist

Summary

Goodwill's (GIIN) Foundational Community Supports (FCS) program empowers individuals by providing tailored employment assistance and promoting long-term stability. Employment Specialists work with participants to identify career opportunities, navigate barriers to employment and connect to valuable community resources. Must have a valid driver's license, insurance and pass both background and driver record checks.

Associate degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.

• Conduct intake & assessment to evaluate a participant's eligibility, background, abilities, interests and support needs. Ensure participants understand their rights, benefits and responsibilities under FCS service provisions. Maintain accurate database touchpoints.
• Develop & maintain independent, person-centered treatment plans with measurable goals and outcomes. Revise plans following significant events, such as major life transitions or changes in support needs.
• Establish & maintain strong relationships with participants, care teams, referral agencies and service teams.
• Provide counseling on career and educational pathways, including support for training and skill development relevant to community-based employment and independent living.
• Connect participants to community-based resources that address challenges such as housing, childcare, mental health, substance abuse, domestic violence intervention, financial stability and health care.
• Assist participants in understanding their benefits, including how employment and independent living decisions may affect their financial standing. Refer to benefits counseling and provide support in reporting earnings.
• Provide individualized preparation for community-based employment, including resume assistance, workplace etiquette, personal confidence building and other essential job skills.
• Assist in matching individuals with employment and volunteer opportunities aligned with their personal interests and strengths, ensuring fair wages and benefits comparable to others in similar roles.
• Offer long-term, individualized supports to ensure job retention, stability and personal progress. Help foster natural workplace supports and provide motivation for continued independence.
• Provide guidance on daily living skills, financial management and household stability for individuals navigating independent or supported living arrangements.
• Ensure the personal safety and well-being of all participants receiving FCS services, implementing risk mitigation strategies.
• Participate in community fairs and events that promote self-sufficiency, employment opportunities and broader inclusion within local networks.
• Stay informed of community employment trends and support service opportunities to help participants make informed decisions.
• Keep up-to-date with state and federal regulations affecting FCS services.
• Meet or exceed program goals related to billable services, funding compliance and participant success rates.
• Provide services in accordance with GIIN policies, CARF accreditation and FCS program standards, ensuring ethical practices.
• Work collaboratively with WFSto provide participant services.
• Follow all policies, procedures and directives of GIIN ensuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.