HFCA Diversion Specialist Job Spokane area,Washington USA,Social Work

WE OFFER EXCELLENT BENEFITS:

FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours of paid sick leave per month)
Vacation (Minimum of 2 weeks paid vacation)
Discounted health memberships
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays

Mission of Catholic Charities

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

This position is responsible for diverting households from the homeless housing arena, assessing families for homeless housing services and providing case management/triage services for community-based resources.

Job Duties /Responsibilities

Divert households from entering the homeless arena by providing alternative services, referrals, and mediation to resolve barriers to housing stability and prevent homelessness.

Conduct assessments for families who are seeking homeless housing services and implement HFCA/Diversion policies and procedures.

Maintain a caseload of Diversion clients.

Triage emergent needs identified through the assessment process.

Connect households—in the moment—with health care services, mainstream employment, medical and financial benefit services.

Provide client referrals to partner organizations for vacancies within their homeless programs.

Maintain legible, organized, and up-to-date records with a homeless database, as well as hard copy recordkeeping processes.

Assist with system-wide data check oversight.

Provide clear, concise and empathetic information in all written and verbal communication interactions.

Answer phones, transfer calls, and take messages in a professional, respectful and calm manner.

Adhere to an environment that fosters direct communication and a strength-based approach to service delivery.

Carry out shift responsibilities to ensure the ongoing safety, cleanliness and smooth operation of the RRH/Coordinated Entry Center.

Provide leadership and appropriate response in case of an emergency.

Use appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.

As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.

Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.

Perform related functions necessary to support the mission and core values of Catholic Charities.

Job Qualifications

Education/

Experience:

to perform this job successfully, an individual must have an AA in Social Services or equivalent life experience and at least two (2) years prior experience in the direct service field. Proficiency in navigating Microsoft Office, database systems, and utilizing up-to-date technology platforms required.

Certificates/Licenses:
No certifications are required. Successfully pass background check applicable to position.

Physical Abilities: to perform this job successfully, an individual must be able to:

Regularly stand, climb, walk, hear/listen, talk.
Frequently lift up to 50 pounds, pull/push, carry, grasp, reach, stoop, kneel.
Occasionally sit, crawl.
Clearly see 20+ feet, with or without corrective lenses, ability to focus.

Mental & Other Skills/Abilities: to perform this job…