Non-Perm Intake Social Service Specialist 2-3 In Training (SSS3) - Spokane Valley

Non-Perm Intake Social Service Specialist 3 (SSS3)

Our vision is to ensure that "All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Location:

Spokane Valley, WA (Hybrid/Telework flexibility. This position is primarily telework; however, may be required to report to the Spokane Valley office at any time.)

Closes: 4/17/26

Salary: $5398 - $7622 Monthly (This position is not eligible for assignment pay.)

We're looking for a Non-Perm Intake Social Service Specialist to join our amazing Spokane Valley team. In this position, you will make a significant difference in the lives of each child under your care. Are you interested in making a difference in the lives of children in your community? Apply today!

The Opportunity:

As an Intake Social Service Specialist, you will assist cases in a variety of program areas, including Child Protective Services, Child and Family Services, Family Voluntary Services, and Family Reconciliation Services. This position takes child abuse/neglect and service request calls from the community and writes intakes that are distributed to field workers.

Some of what you'll do:

• Take and process calls and reports of child abuse and/or neglect (C/AN) cases and requests for other DCYF services.
• Interview, refer, and document information received, including asking clarifying questions, obtaining details, and assessing the information provided.
• Assess risk, safety, and protective factors and document/record in FAMLINK.
• Conduct a thorough data search, including but not limited to DAPS, ACES, DOH, SCOMIS, SEMS, RSO websites, reverse address/phone numbers, and verify the information is correct.
• Identify information of clients, family members, caregivers, and children to obtain additional pertinent information to assist in assessing risk and protective factors and determine screening decisions.
• Meet required timelines for completion of intake assessments.
• Make referrals to Law Enforcement where criminal acts may have been committed.

Salary Ranges:

The goal class of this position is a Social Service Specialist 3. We will also consider candidates at the Social Service Specialist 2 level, with a training plan to advance to the goal class. The Hiring Manager will evaluate the education and experience of each candidate for one of the levels mentioned below.

• Social Service Specialist 2:
  Range 56 ($5398 – $7254)
• Social Service Specialist 3:
  Range 58 ($5666 - $7622)

What we are looking for at each level:
Social Service Specialist 2:

• Five (5) years of paid social service experience AND 30 semester or 45 quarter credits in a Social Service discipline.

OR

• Bachelor's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND one (1) year of paid social service experience.

OR

• A Master's degree in social services, human services, behavioral sciences, or Master's degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND completed practicum.

OR

• One (1) year of experience as a Social Service Specialist 1.

Social Service Specialist 3:

• Six (6) years of paid social service experience
  * AND 30 semester or 45 quarter credits in a Social Service discipline.

OR

• Bachelor's degree in social services, human services, behavioral sciences, or any degree that includes 30 semester or 45 quarter credits in a Social Service discipline AND Two (2) years of paid social service experience*.

OR

• Master's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND One (1) year of paid social service experience*.

OR

• One (1) year of experience as a Social Service Specialist 2

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

* Paid Social Service experience must include at least one year of assessing risk and safety to children and providing direct family-centered practice services.

Preferred/Desired

Qualifications:

• Prior public child welfare experience.
• Case management experience.
• Demonstrated knowledge of applicable laws, rules, and policies on child protective and child welfare services.
• Demonstrated knowledge of addiction, treatment, relapse prevention, and recovery principles, and/or experience working with individuals with substance use disorder.
• Demonstrated ability to collaborate effectively and build consensus with families, community partners, and professionals around difficult or sensitive topics.
• Ability to engage children and families under difficult circumstances, to gather information to make accurate and precise decisions
• Ability to organize information to meet FAMLINK documentation requirements.

Worker Core Training (WCT):
As a Social Service Specialist, you are required to successfully complete a mandatory 9.5-week Worker Core Training (WCT). This training provides the foundational…