Shelter Advocate

Since 1903, YWCA Spokane has been helping women and children overcome social, economic, and personal barriers in order to accomplish their goals and achieve healthier and more fulfilling lives. Today, areas of focus include supporting victims of intimate partner domestic violence, promoting early childhood education, and fostering the economic advancement of women. In addition to providing free, confidential, and trauma‑informed programs and services to approximately 14,000 in and around Spokane, YWCA is focused on confronting racial and social justice issues impacting our clients and our community.

Please visit ywcaspokane.org/about/our-impact/ to learn more.

Location YWCA Spokane - Main

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Hours Per Week Work Status:
Full-time, hourly, non-exempt;

Hours:

40 hours per week, 52 weeks per year ;

Schedule:

Sunday, Monday, Tuesday, Thursday: 10:00 AM - 6:00 PM;
Wednesday: 9:00 AM - 5:00 PM

Shift Swing

Benefits and Compensation Base Pay Range: $21.77-$26.12 per hour, depending on experience

Compensation for this role:

Base Pay Range: $21.77-$26.12 per hour, depending on experience

Additional Pay Opportunities:

• Night Shift Differential — $5 per hour shift differential for all applicable night shift hours worked
• Bilingual Pay Differential — additional $3 per hour pay premium for employees who utilize a qualifying second language in the workplace, applicable to all hours worked

Work Status:
Full-time, hourly, non-exempt

Hours:

40 hours per week, 52 weeks per year

Schedule:

Sunday, Monday, Tuesday, Thursday: 10:00 AM to 6:00 PM;
Wednesday: 9:00 AM to 5:00 PM

The YWCA Spokane offers a competitive benefits
* package including;

• Medical, dental and vision insurance
• Employer Paid Life Insurance
• 12 Paid Holidays
• Employee Assistance Program
• Paid Time Off (accessible at time of hire)
• Employer funded retirement plan & 401K options
• Ongoing training and development
• 50% off YMCA Membership
• Flexible Spending & Dependent Care Account Options

* Benefit eligibility dependent upon employment status.

YWCA Spokane is looking to hire a Shelter Advocate. The Shelter Advocate’s primary function is to provide support to survivors of domestic violence in our safe shelter and 24/7 helpline. Offering compassionate listening, safety planning, and advocacy. Assisting with intake safety planning, crisis intervention, and ongoing emotional support, ensuring survivors' needs are met and YWCA services are safe and supportive.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of the position include but are not limited to the following:

• Offering compassionate, non-judgmental listening, respecting survivors' experiences and promoting their autonomy.
• Collaborating with survivors to create personalized safety plans, ensuring their immediate needs are met.
• Offering resources, conducting screenings into shelter, and providing advocacy‑based support, particularly during high‑demand periods, including LAP (Lethality Assessment Protocol) support with law enforcement.
• Triaging and referring eligible crisis line callers for CE assessment in partnership with housing programs.

• Providing ongoing safety planning, domestic violence education, crisis intervention, and emotional support to residents.
• Conducting intake for new shelter residents, including
  • Completing intake paperwork while explaining shelter expectations in a way that acknowledges survivors' trauma and honors their autonomy.
  • Providing shelter tours for survivors and their dependents, answering their questions, and ensuring that survivors feel safe and supported in their new environment.
  • Ensuring residents’ basic needs are met, such as support with medical aid, bedding, clothing, hygiene items, and food with a focus on comfort and safety.
• Fostering an atmosphere of empowerment, safety, and dignity within the shelter, checking in regularly with residents and offering support as needed.
• Providing ongoing…