Program Coordinator Job Spokane area,Washington USA,Social Work

Job Title

This position is responsible for supervising case managers and other program staff supporting residents in permanent supportive housing projects. The position also facilitates the operations of the collaborative Onsite Supportive Housing Services (OSHS) team, including staff scheduling, ensuring development and maintenance of care plans for all residents, facilitating staff meetings, coordinating with internal and external service partners, monitoring performance, and ensuring compliance with agency/funder requirements and standards.

The OSHS team requires employees to maintain commitment to and working knowledge of the principles of service delivery for homeless and service-enriched housing services.

Job Duties /Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

Provides supervision to permanent supportive housing care coordinators, healthcare coordinator, peer support specialists, and/or street outreach staff, or other direct service positions with OSHS.

Ensures consistent development and monitoring of individualized case plans for each program client.

Ensures compliance with funder and fidelity requirements.

Monitors staff performance, including frequency of client engagement.

Conducts routine audits of case plans and client files and other required documentation and provides feedback to case managers.

Coordinates staff training and professional development.

Provides direction in crisis situations following agency protocols.

Monitors program data quality and prepares reports needed for agency and funders, ensuring accuracy and timeliness for Spokane's HMIS database.

Ensures case manager compliance with agency procedures and standards.

Assists with grant applications, budget preparations, and other grants management activities as needed.

Ensure both internal and external deadlines are met.

Coordinates with internal and external service partners.

Maintains on-call availability at nights and weekends, as needed.

Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Regularly utilizes all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.

As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.

Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.

Performs related functions as assigned to support program success and the mission and core values of Catholic Charities.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/

Experience:

to perform this job successfully, an individual must have a bachelor's degree in social services or related field and at least 3 years of progressive experience in the social services field including at least one year of staff supervision required. Commensurate experience can be substituted for degree requirement.

Certificates/Licenses:
To perform this job successfully, an individual must have a valid Driver's License and the ability to drive for work use with access to a car. Successfully pass background check applicable to position.

Physical Abilities:
To perform this job successfully, an individual must be able to:

Regularly sit, stand, climb, walk, hear/listen, talk
Frequently lift up to 25 pounds, pull/push, carry
Clearly see 20+ feet, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities:
To perform this job successfully, an individual must have the:

Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
Attendance: ability to consistently arrive and be able to work as scheduled. Ability to work night and weekend shifts as needed.
Computer/Technical Ability: working knowledge of:
Word Processing software, Spreadsheet software, Internet software.
Dependability: ability to follow instructions, both in written and verbal…