Operations Assistant Job Spokane area,Washington USA,Social Work

Job Title

This position is responsible for assisting with the management and operation of the Catalyst service location. Catalyst provides interim housing and support services for formerly homeless individuals and couples. This position works as a member of the Operations team supporting residents to follow program expectations, engage in services, and progress toward independent housing.

WE OFFER EXCELLENT BENEFITS:

FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours of paid sick leave per month)
Vacation (Minimum of 2 weeks paid vacation)
Discounted health memberships
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays

Mission of Catholic Charities

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Duties/Responsibilities

Ensure that the rules are being observed and that it is a safe environment for residents, staff, and volunteers. Maintain safety and security by monitoring all general access areas.

Oversee required operations tasks during shift, including overseeing community volunteers as needed and attending the front desk, giving out mail, checking in gear, accepting donations, and answering telephones.

Through regular interactions with clients, make appropriate referrals to relevant social services. Assists case management staff in the coordination of services to residents; contact residents' outside service providers as necessary.

Respond to resident complaints.

Maintains relevant databases including Catalyst internal database. When necessary, administers the intake forms needed for statistical and narrative reports required by agency; performs required data entry.

Performs hourly walks throughout the facility to detect hazards. Manage all the building operations in the absence of other staff as assigned.

Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.

Write significant events involving residents and building operations activities in a daily log; read log daily.

Performs other relevant duties assigned by supervisor, including but not limited to shelter cleaning, mopping and laundry.

Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.

As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.

Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.

Performs as a team member to ensure that productivity outcome measures are achieved; regular attendance is particularly important for shelter safety and team dynamics.

Performs related functions necessary to support the mission and core values of Catholic Charities

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/

Experience:

to perform this job successfully, an individual must have a High School Diploma or a General Education Degree. Demonstrated leadership, management, and administrative skills. Ability to compassionately interact with mentally ill, substance abusers and homeless people.

Certificates/Licenses:
To perform this job successfully, an individual must have a valid Driver's License and the ability to drive for work use. Successfully pass background check applicable to position.

Physical Abilities:
To perform this job successfully, an individual must be able to:

Regularly sit, stand, climb, walk, hear/listen, talk
Frequently lift up to 50 pounds, pull/push, carry, grasp, reach
Occasionally crawl, stoop, kneel
Clearly see 20+ feet, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities:
To perform this job successfully, an individual must have the:

Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and…