Family Services Coordinator; Social Work Assistant 2

Family Services Coordinator (Social Work Assistant
2)

Under general supervision of the Center Manager, the Family Services Coordinator (FSC) is responsible at the site level for the implementation and continuation of family support services defined by the Head Start and ECEAP Performance Standards and applicable state and local laws and regulations. This position will recruit and enroll children, develop family relationships, identify and assess needs, and coordinate plans of action for an assigned caseload.

The FSC will utilize social service skills to educate and assist families in supporting educational, personal, social, health and vocational concerns/goals.

Duties and responsibilities include:

• Recruit, determine Head Start/ECEAP eligibility, register and enroll children. Once enrolled, provide comprehensive children/family social services for an assigned caseload e.g., health (medical and dental); mental health; nutrition; and disability education, resources, and referrals ensuring Head Start and ECEAP performance standards are maintained.
• Establish and manage thorough and current confidential hardcopy and electronic files for children and family documentation/information. Compile data for program reports.
• Conduct health screens for vision, hearing, height, weight, and head circumference (as required); assist families in obtaining well-child exams, dental exams, hematocrits, immunizations; and monitor treatment status in collaboration with community health professionals.
• Orient families to program services and work with the direct service team to provide services for children and families; assess, develop, and coordinate Family Strengths and Partnership Agreements (FSPA)/family goals, Mobility Mentoring, identified parent education/interests, food allergy information, disability support services, transition plans into kindergarten, and other resources in HS/ECEAP component areas.
• Arrange, coordinate, and conduct home visit(s) for children/families in collaboration with the direct service team.
• Stay informed with program changes by attending all necessary trainings, meetings, and reviewing program updates.
• Represent and promote HS/ECEAP at events and committees as assigned.
• May direct the work of community and parent volunteers and practicum students.
• Assist in classrooms for absent staff and/or break coverage when requested.
• May assist in promoting and protecting children's health by adhering to Individual Health Plans (IHP) and special diet needs. Attend to children's personal needs and use routine care as a component of primary caregiving.
• Model professional decorum and mutual respect in all personal interactions.
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance Spokane Colleges' strategic plan, and perform related duties as required.

Competencies include:

• Manages Complexity
• Decision Quality
• Action Oriented
• Plans & Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability

Minimum qualifications include:

• Associate of Social Work, Human Services, Family Services, Counseling or a related field from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Knowledge of early childhood education theory and practices, including child development, developmentally appropriate practices, observation and ongoing assessment, individualizing, planning, special services, and referrals.
• Knowledge of health and social service delivery systems within the community.
• Ability to calculate immunization schedules and conduct health screens with children ages one month to five years of age.
• Ability to communicate effectively in writing and verbally.
• Ability to understand and utilize data in decision-making and program implementation.
• Ability to maintain accurate and thorough electronic and manual files and records.
• Ability to use computer programs related to an office environment.
• Ability to direct the work of others.
• Ability to work on and pivot between multiple tasks and work in a fast-paced environment.
• Ability to work as a member of a team.

Desired qualifications include:

• Two or more years related experience.
• Work experience in the health or social work fields working with children ages one month to five years and their families.
• Experience in working with low-income families from a variety of cultural groups, especially English as a Second Language (ESL).
• Experience or knowledge of community health and social service providers.
• Knowledge/Experience with Child Plus database.

Physical requirements include:

• Work is equally performed in indoor temperature-controlled office environments, and outdoor uncontrolled elements.
• Work is active in nature.
• Frequent oral and auditory communication with others.
• Frequent kneeling, stooping, crouching, crawling,…