Family Resource & Early Learning Enrollment Specialist

Family Resource & Early Learning Enrollment Specialist

Job Category: Programs

Showing 1 location

POSITION SUMMARY:

The Family Resource Specialist / EL Enrollment Specialist is the first face of the Akin Family Resource Center when participants come in or call for resources, support, and programs, and also leads recruitment and enrollment activities to inform families and community partners of the availability of Akin Early Learning program services and ensure continuous full enrollment. This role performs a variety of tasks related to the daily operation of the FRC while implementing services to meet or exceed Head Start and ECEAP Program Performance Standards and Akin policies and procedures.

Has access to protected healthcare information (PHI) or confidential identifiable information (CII), both paper and electronic, as necessary, to perform related job duties and responsibilities.

ESSENTIAL FUNCTIONS:

Family Resource Center Mobile

• Creating a warm and welcoming environment for all community members
• Assisting participants in accessing concrete goods
• Providing information about Akin programs and external resources
• Referring participants to Family Navigation for secondary prevention and/or family development activities
• Drive FRC Mobile to transport food, supplies, and equipment to and from distribution sites
• Load, unload, and set up food and equipment at mobile pantry locations, ensuring compliance with food safety and handling protocols
• Receive, unpack, and record food deliveries; sort, store, rotate stock, and monitor inventory levels. Keeping FRC Manager updated on resource needs
• Assist with additional FRC programming and data entry requirements as needed
• Referring participants to other Akin programs available by site
• Referring participants to external resources as needed/appropriate
• Light clerical work to support the operations of the Akin Family Resource Center

Early Learning Recruitment & Enrollment

• Designs and implements recruitment plans and actively participates in the recruitment of children and families
• Attends networking meetings, coalitions, and events throughout the service area to promote Akin Early Learning programs
• Networks with community agencies and service providers who can serve as referral partners
• Supports families in applying for admission to Early Learning programs
• Determines, verifies, and documents eligibility for Head Start/ECEAP programs based on state and federal guidelines
• Completes enrollments for Head Start/ECEAP programs, ensuring continuous full enrollment
• Provides appropriate resources, referrals, and emergency assistance as needed during the enrollment process
• Maintains complete, objective, timely, and confidential records for children and families
• Provides on-the-job technical support for new staff members and volunteers

General

• Attends required Akin and Early Learning trainings, as well as community-based trainings as needed
• Participates in weekly team meetings and regular team-building activities
• Performs other duties as assigned by Supervisor to advance the mission, vision, and values of Akin

KNOWLEDGE, SKILLS AND ABILITIES:

• Skilled in decision making. Ability to work independently as well as part of a team, complete assigned projects, and carry out multiple tasks
• Reliable and dependable, arriving on time
• Willingness and ability to pivot as needed to address immediate needs presented by families and community
• Ability to establish positive, goal-oriented relationships with individuals and families
• Availability to work evenings and weekends as needed for recruitment and activities
• Competence in planning, organizing, scheduling, record keeping, and oral and written communication
• Knowledge of community resources and the ability to establish and build collaborative…