Outbound Dock Supervisor

We are immediately hiring a Dock Supervisor at our Spokane, WA service center.

Spokane, WA

Pay starting at $70,000-$75,000 per year.

The Supervisor is responsible for overseeing daily terminal and dock operations, ensuring freight is handled, sorted, loaded, and unloaded safely and efficiently. This role manages dockworkers and shift teams, enforces compliance with company policies and government regulations, and drives operational excellence through training, performance monitoring, and continuous improvement initiatives.

• Monitor employee safety practices daily.
• Conduct regular inspections to ensure compliance with OSHA, DOT, and other federal/state regulations.
• Maintain a clean, organized, and hazard‑free dock environment.
• Supervise dockworkers and assign tasks to optimize labor and equipment utilization.
• Ensure trailers are loaded/unloaded correctly to guarantee safe freight transport.
• Review operational reports and provide recommendations to improve efficiency, service quality, and cost control.
• Make quick, informed decisions based on freight volume and communicate schedules to staff.
• Coach and train employees on safety procedures, company policies, and operational performance.
• Provide constructive feedback and manage disciplinary actions when necessary.
• Conduct daily shift meetings to align teams with business objectives.
• Utilize internal freight monitoring systems (LTL
  38, VTrack, YMS, Maven) to track shipments, productivity, and ensure proper freight movement.
• Complete required company and government forms, including hazmat documents, manifests, freight bills, and exception reports.
• Partner with Operations and Service Center Managers to meet daily, weekly, and monthly performance goals.
• Provide analysis and suggestions for operational improvements across shifts and departments.
• Other duties as assigned.

• Experience in warehouse, freight, dock, or logistics operations.
• Prior supervisory or team leadership experience.
• Knowledge of DOT regulations, OSHA standards, and safe freight‑handling practices.
• Forklift certification or hazmat training preferred.
• Excellent attention to detail and accuracy in verifying shipments.
• Successful completion of new‑hire training, including assessments, and forklift test.
• Minimum 18 years of age.
• High school diploma or equivalent.
• Ability to operate forklifts, pallet jacks, and other freight‑maneuvering equipment.

Requires sitting, standing, walking, bending, kneeling, climbing, material moving, lifting, and reaching.

Maintain situational awareness; read manifests; interpret navigation; and identify shipment labels accurately. Regular and reliable attendance is required.

Operates in indoor docks, enclosed vehicles, and outdoor areas; may occur in extreme temperatures, inclement weather, low‑light conditions, and around moving equipment or other personnel engaged in freight handling.

Days:
Monday through Sunday (varies by business needs).

Shifts:

AM/PM schedules are determined by operational requirements and subject to change.

General Benefits:

• Health, dental, and vision insurance.
• Company Health Savings Account contributions.
• 401(k) with company match.
• Company‑paid and voluntary life insurance.
• Short‑ and long‑term disability.
• Dependent life insurance.
• Accidental death & dismemberment insurance.
• Wellness programs.
• Paid holidays.
• Paid vacation.
• Uniforms.
• Weekly direct payroll deposits.
• Safety and performance rewards program.
• Tuition reimbursement program.
• Employee assistance program.

• Health Savings Account (HSA) with company match.
• Company‑sponsored retirement savings plan with pre‑tax 401(k) and Roth options; includes company match and vesting schedule.
• Employer‑sponsored life and accidental death & dismemberment insurance.
• Voluntary employee & spousal life insurance.
• Voluntary hospital indemnity, short‑term disability, long‑term disability, critical illness and accident insurance.
• 60‑180‑280 & 360‑day pay increases for specified positions.
• Paid Time Off: 8 paid holidays; 1 week PTO in first year of employment with increases based on years of service; up to 3 personal days per year, pro‑rated based on hire date.

• Prior supervisory or leadership experience in a fast‑paced environment preferred.
• Strong understanding of dock equipment and safety practices.
• Ability to work flexible hours, including nights and weekends as needed.
• Ability to perform physical tasks such as lifting, bending, and standing for extended periods.