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Operations Manager- Spokane, WA MDO

Job in Spokane Valley, Spokane, Spokane County, Washington, 99201, USA
Listing for: The Home Depot
Full Time position
Listed on 2026-06-12
Job specializations:
  • Transportation
  • Management
    General Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Spokane Valley

Overview

24872 Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast-paced environment, we’d love to hear from you.

Must-Have

Skills
  • Transportation operations experience
  • Routing and dispatching experience
  • Warehouse management experience
What You’ll Do
  • Monitor daily delivery operations and resolve service exceptions
  • Support drivers and customer service teams with real-time troubleshooting
  • Train and onboard new team members
  • Build, manage, and adjust office and driver schedules
  • Order and maintain office supplies
  • Prepare delivery manifests and ensure dispatch readiness
  • Collaborate with routing and driver managers to optimize performance
  • Review payroll and resolve discrepancies
  • Process reschedules, cancellations, and customer service exceptions
  • Oversee inbound and outbound logistics at 3PL locations
  • Track recycling and waste levels and recommend operational improvements
Daily & Weekly Responsibilities
  • Track delivery exceptions and ensure timely resolution
  • Monitor compliance with check-ins, paperwork, and routing standards
  • Review next-day delivery plans and adjust schedules as needed
  • Submit nightly operations recap reports
  • Attend weekly planning and operations meetings
  • Conduct inventory checks and order supplies
Success Metrics
  • On-time and complete delivery performance
  • Driver satisfaction and engagement scores
  • Employee retention and safety compliance
  • Labor hours and productivity versus goals
  • Fleet damage and repair cost management
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