Manager - Distribution and Warehouse Operations - Allergy Business Unit

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next As Spokane’s Largest Manufacturing Company
, Jubilant Hollister Stier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support life changing medicines around the world.

We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant Hollister Stier is proudly part of the global, Jubilant Pharma family.

For the Builders, Innovators, and Doers — This Is Your Place If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant Hollister Stier, your ideas matter — and your impact is felt globally.

Why builders choose us:

• Immediate impact:
  Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one:
  Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn’t have a waiting period.
• A career you can grow:
  We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement:
  We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader:
  Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

Job Description:

The Distribution and Warehouse Manager is responsible for leading all warehouse and distribution operations supporting both external customer fulfillment and internal manufacturing for ABU. The role oversees a team responsible for:

• Customer Order Fulfillment
• Picking, packing, and shipping finished goods and resale products to customers.
• Ensuring accurate, compliant, and on-time delivery of customer orders.
• Material Receiving, Warehousing and Manufacturing Support
• Receiving, warehousing, and inventory management of raw materials, excipients, packaging components, and resale items.
• Fulfilling internal component and material orders that support manufacturing operations.

The Distribution and Warehouse Manager drives inventory accuracy, regulatory compliance, customer satisfaction, safety performance, operational efficiency, and employee development while maintaining compliance with cGMP and company quality standards.

KEY Responsibilities / Accountabilities:

• Leadership & Team Management:
  Provide strategic and day-to-day leadership and development of ABU Distribution and Warehousing team. Foster a culture of accountability, continuous improvement, and collaboration within team and Ops/CS partners.
• Ensure effective communication, coordination, and collaboration between ABU and CMO Warehousing teams.
• Mentor and develop specialists and technicians to build a high-performing, engaged, and compliant workforce.
• Support staffing, training, cross-training, succession management, and performance management of WH team.
• Distribution Operations / Customer Order Execution:
  Lead daily operations associated with customer order fulfillment. Ensure customer orders are accurately picked, packed, verified, and shipped according to customer requirements.
• Establish priorities to meet daily shipping schedules and customer requested delivery dates.
• Coordinate transportation providers and freight partners to ensure on-time shipment performance.
• Monitor order fulfillment metrics and drive continuous improvement initiatives.
• Maintain compliance with domestic and international shipping requirements.
• Support resolution of shipping discrepancies, customer complaints, and transportation issues.
• Collaborate with Customer Service and Sales teams to manage customer priorities and shipment commitments.
• Achieve service level objectives for:
  On-Time-In-Full (OTIF) shipments, Order accuracy, Shipping cycle time

Additional sections on Receiving Operations, Warehouse Management, Manufacturing Material Fulfillment, Inventory Control, Quality and Regulatory…