Patient Services Specialist

Job Description Summary

Will handle most clerical duties associated with a medical clinic. The job of Patient Services Specialist (PSS) is divided into stations. Each station has a distinct set of duties, and every PSS employee is expected to assist co‑workers in performing all front‑office duties.

The employee must learn and perform all duties of all front‑office stations. The person assigned to a named station may not perform every listed duty; strong copywriting and editing skills are essential. The role requires attention to detail, organization, flexibility, and the ability to meet time‑sensitive priorities. The employee will also perform other duties and projects as assigned.

High School Diploma or GED required.

• Experience in a healthcare field highly preferred.
• Attention to detail and multitasking skills.
• Excellent interpersonal and communication skills.

• Analysis & Critical Thinking: problem solving, analysis, decision‑making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: emotional intelligence, diplomacy, conflict management, delegation, and diversity awareness.
• Communication: effective oral, written, and presentation skills.
• Customer Service & Organizational Awareness: strong customer focus and ability to collaborate with stakeholders.
• Self‑Management: manage own time, priorities, and stress; self‑motivated and capable of working independently.
• Fast‑paced multi‑site adaptability.
• Computer Proficiency:
  Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Valid state driver’s license required for travel to satellite offices.

No.

Standard Core Workdays/

Hours:

Monday to Friday 8:15 am – 4:45 pm.

26‑50% travel required.

All employment offers are contingent upon a clear background screening. New hires must receive required vaccinations (including influenza) and undergo drug/nicotine testing. Medical marijuana cards are not recognized. The company maintains a drug‑free workplace.

Florida Cancer Specialists & Research Institute (FCS) is a certified Equal Opportunity, Title VII, ADA, ADEA employer that does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender expression, national origin, veteran status, disability, or any other protected class. If you require an accommodation to submit a resume, please email FCS Recruitment at  for assistance.