Seafood Associate

Overview

Job Summary
:
Provides quality seafood offerings from a standard product selection. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

• Service
  :
  Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Offers product samples, answers product questions and offers customers assistance in finding or suggesting products. Ensures customer requests and special orders are fulfilled.
• Leadership
  :
  Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours.
  
  Adheres to all local, state, and federal laws, and company guidelines.
• Financial
  :
  Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.). Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Assists in planning, organizing and performing the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.
  
  Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.
• Compliance/Safety
  :
  Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
  
  Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training.
  
  Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.

• Required Education
  :
  Course of Study — N/A
• Preferred Education
  :
  High School / GED
• Language(s) Required
  :
• English
• Language(s) Preferred
  :
• Spanish
• Relevant Experience
• Supervisory Experience
  : 0 - 3 yrs minimum

• Must be 18 years of age
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Knowledge of basic math
• Possess adequate knife handling skills and knife speed
• Knowledge of cutting, traying, wrapping, and labeling.
• Proficient with computer applications used in effectively operating the department.