Admin Supervisor

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our vision- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits
  - Think fast, think fearlessly, and take the team with you
• Own itand back yourself
  - Own the basics, own your role and own the results
• Be relevant -Relevantto our people, our partners and the planet

Are you ready to join the Fearless?

The Warehouse Administrative / Reporting Coordinator is responsible for supporting daily warehouse operations through accurate data management, reporting, and administrative tasks. The role ensures operational processes run efficiently by maintaining trackers, resolving basic IT issues, and supporting multiple departments with reliable information and analysis.

Key Responsibilities

• Maintain and update existing reports, trackers, and administrative processes to support operational performance
• Create and manage Excel trackers, templates, and reports to support warehouse activities
• Analyse operational data (including barcodes, IDs, and reports) ensuring high accuracy and attention to detail
• Support daily reporting requirements for warehouse departments, including Picking, Packing, Loading, and other operational areas
• Communicate effectively with supervisors, managers, and warehouse teams to provide updates and resolve queries
• Investigate and resolve basic to medium-level operational or data-related issues
• Provide basic IT support, including printer setup and troubleshooting common user issues
• Assist in identifying process improvements and enhancing reporting efficiency
• Ensure data accuracy and consistency across all reporting platforms
• Support workload prioritisation to meet deadlines in a fast-paced environment

Required skills:

• Strong Excel skills, including formulas, tables, filters, lookups and pivot tables
• Good knowledge of Microsoft Office, especially Excel, Word, PowerPoint and Outlook
• Basic IT troubleshooting skills, including printer setup and common user issues
• Ability to maintain existing reports, trackers and admin processes
• Good attention to detail when working with data, barcodes, IDs and operational reports
• Ability to create simple Excel trackers, templates and reports
• Good communication skills with warehouse teams, supervisors and managers
• Problem-solving mindset and ability to investigate basic or medium-level issues
• Ability to prioritise workload and work under pressure when required
• Willingness to learn warehouse systems, processes and Microsoft 365 tools
• Confidence supporting different warehouse departments with daily admin/reporting tasks
• Previous warehouse, logistics or office admin experience
• Basic knowledge of SharePoint, Teams, Forms, Lists or One Drive
• Experience supporting printers, scanners or other warehouse equipment
• Basic reporting or presentation skills using Excel and Power Point
• Interest in improving existing processes and making daily tasks more efficient

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion
- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect – In order to build the planets…