Office Manager

Job Description

Welcome to our office. At Robert Graham’s Allstate agency in beautiful Spring Hill, Tennessee, we believe that insurance is about more than just numbers; it is about protecting the neighbors and friends who make our community such a wonderful place to live. We are looking for an Office Manager who brings a warm, organized, and positive energy to our workspace every day.

You will be the heartbeat of our office, ensuring that everything stays on track so our agents can focus on providing the best care for our clients. We are not just looking for someone to manage files; we want a partner who takes pride in creating an inviting atmosphere where both our team and our visitors feel truly valued. If you enjoy solving problems, connecting with people, and helping a small business flourish, you will find a home here.

We are a close-knit group, and we are excited to find someone who shares our commitment to integrity and helpful service.

• Paid Time Off (PTO)
• Hands on Training
• Mon-Fri Schedule
• Evenings Off

Oversee the daily administrative functions to ensure our Spring Hill office runs smoothly and efficiently.

Support the sales team by handling client onboarding and managing policy renewals.

Maintain accurate records and ensure all documentation follows state insurance regulations.

Act as the first point of contact for clients, answering their questions with patience and a welcoming attitude.

Coordinate schedules, manage office supplies, and organize internal team communications.

Assist in training new staff members to help them get settled into our agency workflows.

Valid Property and Casualty Insurance License in Tennessee.

Three or more years of experience in office management or insurance operations.

Strong command of Microsoft Office and agency management systems.

Professional verbal and written communication skills.

Ability to multitask and handle changing priorities in a busy office.

State life and health insurance license (preferred but not mandatory).