Float Relationship Banker - Middle TN Region Offices

Float Relationship Banker - Middle TN Region Offices

Job Category: Branch Delivery

Requisition Number: FLOAT
006876

• Posted:
  July 20, 2026
• Full-Time
• On-site

• MTN Cool Springs, 9045 Carothers Pkwy, Franklin, TN 37067, USA
• MTN Spring Hill, 2035 Wall St, Spring Hill, TN 37174, USA
• Additional MTN location in Franklin, TN

• Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that align with Park Promises and Serving More standards.
• Foster and strengthen retail banking customer relationships and resolve basic to moderately complex customer issues/concerns.
• Coordinate sales efforts, retail, and business relationship management activities across lines of business (Banking Center Network, Mortgage Lending, Commercial/Cash Management, Wealth Management).
• Act as the customer's personal banker, leveraging the bank's Contact Management philosophy to strengthen relationships and offer products/services that meet customer needs.
• Execute retail banking initiatives and strategies through consultative relationship management.
• Cross-sell products and services and perform related clerical functions, such as account and customer maintenance.
• Originate, retain, and maintain customer accounts, including Retail Deposit Accounts, Digital Products and Services, and Small Business Deposit Accounts.
• Address a variety of customer inquiries and complete transactions promptly and accurately within designated authority (in person, by phone, virtually, or digitally).
• Act as advocate of digital product adoption for customers and provide internal support for branch associates.
• Assist Branch Management with daily Branch Operations duties such as generating reports and gathering data.
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training to sustain broad product, service, and sales knowledge.
• Maintain awareness of and adhere to Bank’s compliance requirements, risk management concepts, policies and procedures.
• Deliver a consistent, high level of service within Serving More standards.
• Travel within the Park National footprint is expected.
• Other duties as assigned.

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic computer skills
• Ability to influence others
• Ability to build collaborative relationships
• Ability to work as part of a team
• Able to multitask or juggle priorities
• Problem/Situation Analysis
• Technical Expertise
• Creativity

• High School Diploma or GED required
• 2-4 years experience in banking, sales, relationship management, or a related field required

This position must be able to remain in a stationary position a minimum of 75% of the time, operate a computer, and communicate with customers and coworkers to discuss and observe account information in order to exchange accurate information.

The role requires travel between the Middle Tennessee offices for coverage as needed. Typical hours are Monday through Friday, 8:00 am – 5:00 pm. Home office location:
Spring Hill or Nolensville. Office locations to be covered:
Cool Springs, Spring Hill, and Nolensville. This position is hourly and full-time, with a minimum of 37.5 hours per week.

This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.