Crisis Clinical Program Manager

Overview

Schedule:

Monday through Friday, from 8am to 5pm.

With 24/7 availability as needed.

• The initial compensation for this position ranges from $96,384 - $118,540 Per Year, depending on experience,location and internal equity considerations
• Possible Additional Compensation (may vary based on position eligibility)
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications
• Possible Bilingual Differentials:
  Up to 7.5% for qualifying direct-service roles; up to $80.00/month flat fee for qualifying non-direct service roles.

• Benefits Eligibility starts on day ONE
• We provide a robust benefits package which includes medical, dental, vision,
• 401K Employer Match up to 4%
• Competitive Time Off Plans

$96,384 - $118,540

CSU:
Is a 23hr 59min unit for adults 18+ who require Intensive stabilization services. The goal is to divert from 5150 and psychiatric hospital stays. We are looking for a compassionate and collaborative team members to help launch our new Nevada County CSU to provide strengths-based, culturally respectful, and trauma-informed stabilization support services.

Works within the vision, mission, and philosophy of the agency. Hires, develops, trains, manages, and retains clinical program staff and a clinical team(s) to ensure customer satisfaction and culturally competent service delivery. Functions as the liaison between team and community partners. Provides fiscal stewardship of team, acts as a bridge between fiscal and other departments. Ensures provision of high-quality service by program staff consistent with the scope of practice applicable as a Licensed Practitioner of the Healing Arts as defined by Medi-Cal regulations and the California Welfare & Institutions (W&I) Code.

This position will require at times providing back up to the Clinician positions in which will jointly respond with law enforcement officers, participating in crisis assessment and triage including the screening for dangerous situations, weapons and other high risk environmental factors, responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature and assisting with transporting/transitioning individuals to the lowest level of care.

May require certification in restraint and personal protection protocols.

#IND2

• Ensures effective coordination of services for individuals and families with other providers both internal and external, such as local law enforcement, by supporting the development of constructive relationships and problem-solving barriers.
• Applies advanced skill in acquisition and application of clinically related information to effectively intervene with individuals and families in the context of a crisis.
• Functions as a clinical consultant to ensure the initiation of involuntary psychiatric holds are executed in accordance with Laterman Petris Short Act laws.
• Understands and applies multi-modal approaches and perspectives to therapeutic direction and crisis management.
• May respond to community based mental health crisis which may include intervening with individuals actively presenting as a danger to self or others.
• May participate in joint responses with local law enforcement agencies to acute mental or behavior health crisis to support in risk management of potentially adverse incidents
• Ensures and monitors defined outcome achievement for individuals and families, as well as satisfaction levels for adults, youth, families, and referring workers and agencies.
• Provides coaching and mentoring of others in the implementation of EBPs;
  Leads problem solving interaction and work with external customers.
• Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standards
• May be required to maintains 24/7 scheduling to ensure coverage for crisis response and may be required to cover shifts or parts of shift as needed.
• Participates in Crisis Continuum on call manager rotation, which may include in person response.
• Maintains audit ready charts and audits charts independently
• Provides observations and feedback to supervisor to monitor and/or modify programs or approaches.
• Provides community and law enforcement-based trainings as needed.
• Ensures staff billable productivity and other revenue related activities meet or exceed revenue forecasts.
• Actively participates in the identification of team…