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Customer Support Engineer
Job in
Spring Hill, Maury County, Tennessee, 37174, USA
Listed on 2026-02-21
Listing for:
EPITEC
Full Time
position Listed on 2026-02-21
Job specializations:
-
Quality Assurance - QA/QC
Quality Engineering
Job Description & How to Apply Below
Job Title:
Customer Support Engineer
Location:
Spring Hill, Tennessee
Job Type: Full-Time
Expected hours per week: 40 hours
Schedule:
Onsite
Pay Range: $30-38 per hour
Job Description:- Serve as the on?site liaison between the customer’s plant and the client
- Act as the primary point of contact for quality and product issues
- Review, verify, and re?confirm parts within internal computer systems
- Perform initial analysis of product quality issues and non?conformances
- Inspect suspect material and ensure testing equipment is properly maintained
- Coordinate and execute 24?hour containment actions for quality concerns
- Expedite non?conforming material back to the clientthe same day
- Support cross?functional response teams and quality investigations
- Track and report quality performance metrics, including customer PPM
- Prepare weekly activity and trip reports
- Build strong customer relationships to support quality improvement and business growth
PTO,Medical Insurance contributions, Dental Vision and our 401k retirement savings plan
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