Director, FSQA & Systems

Manage all aspects of food safety and quality-related functions for a multi-plant organization including customer audits and quality personnel. Oversee and control all quality documentation and assume a leadership role working with quality departments and plant leadership to ensure a safe work environment that efficiently manufactures the highest quality products that meet customer specifications. Oversees Food Safety and HACCP teams.

The responsibilities listed below define the primary duties of the position. As business demands may evolve, additional duties may be assigned to this role by your immediate supervisor.

• Maintain and manage Quality Assurance staff(s) for each operation to meet and exceed internal and external quality and food safety demands
• Communicate and lead the company in any legislative changes
• Participate in customer work groups as needed to maintain appropriate relationships
• Review product specifications at an interval that assures compliance with all regulatory and customer requirements
• Update and lead Food Safety and Quality programs, policies, and procedures to meet or exceed the established guidelines of regulatory agencies, customers, and GFSI
• Assure the execution and adherence of Crown Bakeries Food Safety and Quality programs, policies, and procedures through the management and oversight of local QA departments
• Maintain quality records and data in a way that allows for an efficient flow of information to plant leadership and customers
• Prepare for and participate, as needed, in customer and regulatory audits at each company facility to ensure superior audit scores and compliance with all regulatory, customer, and GFSI requirements.
• Superior audits help maintain or gain approved supplier status with customers. Review and document completion of any corrective actions and provide follow-up with customers and Created By:
  Owen Graves June 09, 2026 Version: 6 regulatory agencies.
• Ensures effective coordination of investigations, root cause analysis, risk assessments, implementation of change control, and corrective and preventive actions to the adhered timelines while following up through various methods including trending to ensure all corrective and preventive actions were implemented effectively.
• Communicate quality information on a weekly, monthly, quarterly, and annual basis through reports, meetings, and presentations as required. Provide plant management and company leadership with an accurate view of the company’s performance in quality

• Bachelor’s Degree in Food Science or Food Technology preferred.
• Minimum 10 years of Leadership experience in a food manufacturing plant
• Effective communication skills – written and verbal.
• Strong Computer skills, proficient at Microsoft Excel, Word, and Power Point
• Knowledge of statistical and analytical problem-solving procedures
• Working knowledge of Good Manufacturing Practices, HACCP, food quality testing and safety issues
• Experience in dealing with FDA and other government agencies
• Certified – HACCP, PCQI, SPC
• Knowledge of audits - GFSI – SQF, BRC, FSSC

Crown Bakeries is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment. It is our policy to recruit, hire, train and promote individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by law. We prohibit any such discrimination or harassment in our workplace and strive to foster a diverse and inclusive workforce.

This EEO policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits and other terms and conditions of employment.