Install Technician II; onsite

Company Description

Join our team at Convergint Federal (CF). Become part of one of the nation's leading security integrators for the U.S. Federal Government. Convergint Federal is a systems integration company focused on physical security with locations in Maryland, Virginia, Alabama, and North Carolina. CF is a leader in the design, integration, installation, maintenance, and operation of technically complex integrated physical security management systems.

We support the entire life cycle of these programs and projects—from security analyses, engineering and design, through installation, operation and maintenance.

The role of an Install Technician II plays a pivotal role in the successful installation and implementation of security systems, ensuring that our clients' needs are met with the highest level of quality and professionalism.

The person in this role must provide world‑class service to customers, colleagues, and communities. It requires a person of integrity, self‑accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily. In this role we want you to grow with us and deliver results as an exceptional Install Technician II. This job requires a professional, organized, detail‑ and task‑oriented, precise, thorough, and collaborative person.

• Install, configure, and maintain a wide range of security systems, including access control, video surveillance, intrusion detection, and other security technologies.
• Run and terminate low‑voltage cabling, ensuring that all installations adhere to industry standards and best practices.
• Integrate and troubleshoot various security system components to ensure they function as a cohesive unit, offering clients a comprehensive security solution.
• Configure and program security equipment, such as cameras, access control panels, and alarms, according to project specifications and customer requirements.
• Perform system tests and inspections to ensure the installed systems operate efficiently and meet quality standards.
• Maintain accurate and detailed records of all installation activities, including wiring diagrams, configuration settings, and project documentation.
• Provide training and technical support to clients on system operation and functionality, addressing any concerns and ensuring customer satisfaction.
• Adhere to all safety regulations, company policies, and industry standards during installation projects to ensure a safe working environment.
• Diagnose and resolve technical issues with security systems, ensuring minimal disruption to clients' operations.
• Work closely with project managers, engineers, and other team members to coordinate and execute installation projects within specified timelines and budgets.
• Other duties assigned within reason of current role previously specified.

• High school diploma or equivalent; technical or vocational training in electronics or related field is preferred.
• 5+ years of proven experience in the installation and maintenance of security systems, including access control, video surveillance, and intrusion detection. Working on projects under $100K.
• 1–2 product‑specific certifications helpful (Lenel S2, Avigilon, Milestone, CCure 9000, Software House, AMAG).
• Industry‑specific certifications desired; must have or be able to obtain applicable state and/or local required industry licenses as required by state law.
• Intimate knowledge of field hardware.
• Ability to read and understand design drawings, PWS, requirements documents, and typical life safety and building codes.
• Ability to discern need for escalated support and communicate need for help.
• Must frequently lift, push, or pull up to 25 pounds and occasionally up to 100 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.
• May require PPE such as safety glasses, hard hat, ear plugs, steel‑toed shoes or work boots, and safety vest; all items are the responsibility of the Electrical Installer to provide.
• Solid construction skills and understanding of system plans.
• Solid understanding of…