Disability Program Coordinator

Job Details

Job Location:

Corporate Office - 250 E Pilot Rd.

- Las Vegas, NV 89119

Salary Range: $22.00 - $25.00 Hourly

Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence.

At Goodwill, safety is everyone’s job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission.

To assist the Mission Services Department by coordinating the activities of the Community Based Training (CBT) program and to help as needed with the Student Work Experience Program (SWEP). This position also conducts all intakes for the CBT program as well as helps the Director of Disability and Volunteer Programs with the day-to-day administrative duties for the CBT program. The Disability Program Coordinator also assists Mission Services in meeting annual goals and meeting CARF (Commission on the Accreditation of Rehabilitation Facilities) and all other GII (Goodwill Industries International) Certification Standards and expectations.

• Conducts intakes for all adult clients referred by Vocational Rehabilitation (VR) and the Department of Veteran Affairs (VA) for participation in Goodwill’s various CBT Programs.
• Schedules weekly intakes with clients, completes of all CBT Intake related paperwork in an accurate and timely manner and works collaboratively with the finance department on billing related inquires, meets a set weekly intake goal, and communicates with management as needed.
• Conducts quarterly quality case file reviews to ensure that all CBT case files are properly maintained in accordance with GII’s standards for Certification and CARF Accreditation in collaboration with the Mission Services Corporate Receptionist and Program Assistant.
• Serves as the backup for the Director of Disability and Volunteer Programs as needed and/or directed.
• Oversees weekly payroll preparation for all CBT Clients.
• Maintains the collection of new referrals, statistical, and billing data on excel spreadsheets or case management databases for all clients receiving services.
• Assists with tracking and evaluation projects (i.e., submits weekly/monthly reports to management, collect data for periodic institutional reviews, etc.).
• Assists in any other projects or tasks as determined by management.

• Job Knowledge Possesses comprehensive, functional and technical knowledge and skills to perform at a high level of accomplishment. Discerns how the job relates to other functions within the department and Goodwill operations. Follows policies, procedures, and safety protocols.
• Dependability Meets deadlines and works autonomously. Focused, punctual, and maintains consistent attendance. Accountable and can be relied upon during challenging and unexpected situations.
• Service Oriented Supports, assists, and advises internal and external customers in a timely manner displaying proactive and reactive behaviors. Demonstrates productive verbal and listening skills. Establishes and maintains effective relationships. Meets quality standards and evaluates customer satisfaction and results.
• Teamwork Works collaboratively and respectively with others and is sensitive to team member engagement. Communicates openly seeking and providing support. Shares knowledge, provides assistance, and contributes well as a leader, facilitator, or participant. Accountable to team.

• Quality Focused Strives for excellence. Organized, methodical, accurate and thorough. Understands scope of responsibility. Improves performance and outcomes. Problem solves and manages time restraints. Maintains the highest level…